Operations Coordinator (Job ID: MONMIC1EAR)

Inside Out Hiring; United States; Remote; USD 20,000 - 22,000; Full time

Job summary

Inside Out Hiring is seeking an ambitious, AI-fluent Operations Coordinator to own, optimize, and scale the firm’s core infrastructure. This is a full-time remote role targeting candidates in LATAM, the Philippines, or South Africa, with strict English communication across shifts.

You will audit workflows, build robust SOPs, leverage Claude for automation, and develop executive dashboards. The ideal candidate is proactive, detail-oriented, and capable of partnering with executive leadership to

Qualifications

• Advanced experience using Claude, including structured prompting and using Claude as a thinking partner for problem-solving.
• Fluency with Google Workspace (Docs, Sheets, Drive, Meet) and ability to troubleshoot via AI tools.
• Natural instinct to document, build SOPs, optimize tasks, and remove redundancy.
• Exceptional verbal and written English skills with discretion for handling sensitive data.

Responsibilities

• Audit, map out and streamline workflows, build systemized SOPs, and implement Claude AI to optimize daily administrative tasks.
• Improve cross-team collaboration, design executive dashboards, and organize a template repository for AI integration.
• Manage customer-facing dashboards for high visibility, ensure smooth onboarding, and assist leadership with marketing logistics.

Skills

Claude Specialist

Google Workspace fluency

Operations mindset

English communication

Tools

Claude Design/App Creation

Google Workspace Suite

Job description

Exciting Remote Opportunity! We're Hiring an Operations Coordinator!

Are you an ambitious, AI-fluent Operations Coordinator whose mission is to own, optimize, and scale core business infrastructure? We are seeking a full-time Operations Coordinator based in LATAM / PH / South Africa to audit existing workflows and leverage advanced AI tools to build robust operational systems for an innovative professional services firm!

C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift.

Job Details at a Glance

• Job Title: Operations Coordinator

• Job ID: MONMIC1EAR

• Industry: Professional Services / Legal

• Location: LATAM / PH / South Africa

• Job Status: Full Time (100% dedicated commitment required)

• Work Schedule: Monday to Friday, 8:00am to 5:00pm - Flexible (EST), Minimum 4 hours daily overlap

• Salary: $1800 to $2000 per month

• Target Start Date: ASAP

PLEASE NOTE

We have a strict zero-tolerance policy for dual employment or misrepresenting experience. You must be 100% dedicated exclusively to this role.

About the Client

Our client is an innovative, modular professional services firm providing on-demand legal, HR, and finance departments in a box for high-growth startups and scaling businesses. Founded in Silicon Valley and operating fully virtual since 2017, they combine deep C-suite executive expertise with lean, modern operations. They treat their clients as true business partners and focus heavily on delivering complete customer delight.

About the Role

We are seeking an ambitious, highly organized, and AI-fluent Operations Coordinator on behalf of our client. This individual will own, optimize, and scale the firm's core business infrastructure and help with long-term growth. This is not a traditional administrative role—the client is looking for an analytical, proactive operational self-starter who can take direction from executive leadership, audit existing workflows, build robust Standard Operating Procedures (SOPs), leverage advanced AI tools (specifically Claude), and ultimately transition into owning end-to-end operations.

Key Responsibilities

• Audit, Optimization & AI Automation: Map out and streamline existing workflows, build systemized SOPs, and implement advanced AI (Claude) to optimize daily administrative tasks. Take complete ownership of key internal bottlenecks like onboarding, timekeeping, invoicing, and payroll.

• Internal Collaboration & Visibility: Improve cross-team collaboration for 12+ remote professionals, design tier-1 executive dashboards, prevent bottlenecks before they impact delivery, configure secure Google Drive matter segregation, and organize a template repository for AI integration.

• Customer Experience & Expansion Support: Manage smooth customer-facing dashboards for high visibility on open matters, ensure seamless client onboarding, and assist leadership with marketing logistics and brand kit implementation (using Claude Design) for new subscription service packaging.

Qualifications & Skills

Core Requirements

• AI Expertise (Claude Specialist): Advanced experience using Claude, including structured prompting, using Claude as a thinking partner for problem-solving, and utilizing features like Claude Design/App Creation.

• Tech Ecosystem Mastery: Deep fluency in Google Workspace (Docs, Sheets, Drive, Meet). High technical autonomy to troubleshoot independently via AI tools.

• Operations & Systems Mindset: Natural instinct to document, build SOPs, optimize inefficient tasks, and eliminate redundancy.

• Proactive Execution & Communication: High level of ownership with an ability to anticipate needs and work without micromanagement. Exceptional verbal and written English skills with absolute discretion for handling sensitive legal/financial data.

Preferred Pluses

• Growth Mindset: A strong desire to scale with the company and eventually transition into owning end-to-end operations for the firm.

• Startup Agility: Comfort working in a lean, fully virtual, and fast-paced professional services environment serving high-growth startups.