Operations Coordinator (Immediate Hire)

democracypreppublicschools; New York (NY); On-site; USD 55,000 - 63,000; Full time

Job summary

Democracy Prep Public Schools in New York, NY, is seeking an Operations Coordinator to support school-based operational systems. This in-person role reports to the Operations Manager and requires five days per week on-site.

You will help manage processes, assist with technology issues, coordinate meals and events, and engage families to ensure smooth, compliant operations and strong scholar outcomes.

Qualifications

• Experience in coordinating operational processes within a school or similar organization.
• Strong communication and stakeholder management to support staff, scholars, and families.
• Bilingual Spanish and English is strongly preferred and valued.

Responsibilities

• Learn day-to-day operational processes to support the team and fill in as needed.
• Serve as first-responder for basic technology issues and coordinate with external IT support.
• Liaise with technology teams to ensure staff and scholars engage with tech for learning.
• Support school culture by enhancing relationships and positive environment.
• Coordinate logistics for meals, supplies, field trips, and events within budget and compliance.
• Assist with enrollment support and family communications in languages used by families.
• Prepare and process internal and state assessments; support family leadership and engagement programs.

Skills

Project management

Communication

Bilingual Spanish/English

Team collaboration

Problem solving

Tools

IT troubleshooting

Job description

About the Opportunity

The mission of our schools is to ensure that our scholars receive the most rigorous education. Core to achieving this mission is smooth operations that support all stakeholders' ability to educate our scholars. Reporting to the Operations Manager, the Operations Coordinator will ensure systematic, proactive, and efficient management of school-based operational systems, events, and initiatives in support of school staff, scholars, and families.

The Operations Coordinator role is a fully in-person role, and will be expected to report to work in-person five days per week.

Who You Are

• An education equity advocate with an unwavering commitment to the Democracy Prep mission of college success and authentic civic engagement for our scholars.


• An exceptional project manager who leads the charge on anticipating the need for, designing, and reflecting upon systems in support of smooth operations.


• A clear and proactive communicator with the ability to work and collaborate with diverse stakeholders while inspiring action and creating impactful relationships in service of scholar achievement.


• A team player with a strong ability to adapt to moving projects and deadlines.


• Bilingualism in Spanish and English is strongly preferred.

What You'll Do

• Learn the day-to-day responsibilities of numerous operational processes to increase knowledge and flexibility across the team, and fill in during times of need.


• Serve as a first-responder for basic technology issues for staff and scholars and coordinate findings with an external technology support organization.


• Liaise with our external technology support organization and network technology team, reflecting on trends and proposing system improvements in order to ensure staff, scholars and families are all engaging with technology to maximize learning.


• Serve as a visible support of school culture, supporting behavior management, developing relationships, and engaging positively with all scholars.


• Coordinate logistics of school meal service with {Campus} liaison including, but not limited to, scheduling, troubleshooting, and ensuring adherence to compliance and safety expectations.


• Manage the procurement, distribution, organization and inventory of school supplies.


• Manage the meaningful beautification of the school.


• Assist in planning logistics and execution of school field trips and events, including planning all purchases and managing the event budget.


• Establish and maintain a positive experience for all current and prospective families, including direct support of all phases of new scholar enrollment and ensuring that they are set up with all technology necessary to be successful.


• Assist in the management and implementation of a school-wide family communications plan supportive of the native languages of all families, analyzing engagement data and using that data to determine timing and best methods of communication to families.


• Coordinate communications and notices to parents in their preferred language, potentially via the use of special interpretation and translation services.


• Support the preparation, execution, and processing of internal and state assessments.


• Establish and manage a family leadership program that provides an avenue for families to have a meaningful voice that shapes aspects of the scholar experience and school community.


• Create the positive and welcoming environment all our families and guests deserve by ensuring reception and school entrance spaces are clean, welcoming, and informative.


• Proactively engage with scholars, families, and staff in the attendance process to ensure scholars are safe and maximizing their academic learning opportunities and in support of family-oriented truancy-prevention interventions.


• Support the meticulous maintenance of internal and external student information databases with relevant biographical and family contact information.


• Ensure that systems, protocols and policies are well documented and easily accessible to all stakeholders.


• Other school operations tasks as assigned by the Operations Manager.

Compensation

Salary range is $54,700 - $63,000 and commensurate with your experience. Democracy Prep employees are provided with a benefits package that includes medical, vision, and dental insurance, 403B matching, parental leave, a smartphone, and a laptop.

Equal Opportunity Statement

Democracy Prep is an Equal Opportunity Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, or ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Our mission is to educate responsible citizen-scholars who will change the world. We strongly believe that by building a