Operations Coordinator (Houston-Based)

Be Cool A/C and Heating; Houston (TX); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

Onsite in Houston

Flexible schedule

Growth potential

Small team culture

Job summary

HireBus Inc. in Houston is seeking a part-time Operations Coordinator to keep back-end operations running tight. You will handle payroll coordination, vendor programs, CRM accuracy, and customer follow-ups while maintaining organized systems.

You bring at least 2 years in operations or office management in a home services business, including 1 year in dispatching or scheduling, plus two years of college education. This role offers an on-site schedule with growth potential.

Qualifications

• Minimum 2 years in operations or office management in a home services business.
• At least 1 year in dispatching or scheduling.
• Ability to pass a background check and drug screen.
• Based in Houston, ideally the northwest side.
• Two years of college education required.
• Comfort with CRMs, Google Drive, spreadsheets, and payroll/reporting tools.

Responsibilities

• Own the day-to-day operational health of the office and catch issues before they become problems.
• Improve and document systems and SOPs as the company grows.
• Oversee daily office flow so customer calls, dispatches, follow-ups, and paperwork stay on track.
• Run weekly payroll reports and reconcile technician hours against commissions.
• Manage vendor relationships, VIP memberships, maintenance renewals, financing coordination, and warranty documentation.
• Audit customer records, estimates, memberships, warranties, and job notes in the CRM.

Skills

Operations

Office management

Dispatching

CRM

Payroll

Reporting

Education

2 years of college education

Tools

CRM software

Google Drive

Spreadsheets

Payroll software

Job description

A growing residential HVAC company in Houston, TX is hiring a part-time Operations Coordinator to keep back-end operations running tight. This role pays $25 to $30 per hour for 25 to 30 hours per week, and we are looking for someone with 2 or more years in operations, office management, or administrative support (HVAC, trades, or another service business preferred). You will handle everything from payroll coordination and vendor programs to CRM accuracy and customer follow-ups.

Who You Are

• You have at least 2 years of experience working in a home services business.

• You have at least 1 year of experience in dispatching or scheduling.

• You are the person who holds an operation together behind the scenes and takes pride that nothing falls through the cracks on your watch

• You love systems and organization, and you can pivot when priorities shift without losing your grip on the details

• You take initiative the moment you spot a gap or a dropped ball, fixing it before anyone has to ask

• You believe strong follow-through is what separates a well-run company from a chaotic one

• You are a clear communicator who bridges field technicians and the office without drama

• You stay calm when things get busy and keep a good sense of humor about it

• You bring 2 years of college education

• You bring comfort with CRMs, Google Drive, spreadsheets, and basic payroll and reporting tools

• You are based in Houston, ideally the northwest side of town

• You bring the ability to pass a background check and drug screen

Who We Are

• We are a residential HVAC company built on honest service, quality workmanship, and treating customers the way we would want to be treated

• We are a small but mighty team based in northwest Houston and Cypress, adding the right people as we grow

• We promote from within and invest in people who take ownership

What You Will Do Each Day

• Own the day-to-day operational health of the office and catch issues before they become problems

• Improve and document systems and SOPs as the company grows

• Oversee daily office flow so customer calls, dispatches, follow-ups, and paperwork stay on track

• Run weekly payroll reports and reconcile technician hours against commissions

• Manage vendor relationships, VIP memberships, maintenance renewals, financing coordination, and warranty documentation

• Audit customer records, estimates, memberships, warranties, and job notes in the CRM

Why You'll Love Working Here

• $25 to $30 per hour for 25 to 30 hours per week

• Part-time Operations Coordinator role, onsite in Houston, with a flexible schedule and some overlap during business hours

• Room to grow your role and hours as the company scales

• A small, tight-knit team that values initiative and ownership