Operations Coordinator: CAPA & Process Improvement

Sharp Services, LLC; Conshohocken (Montgomery County); On-site; USD 48,000 - 76,000; Full time

Job summary

Sharp seeks an Operations Coordinator to support the Operations Department with events and deviations, root cause analysis, CAPA, and documentation management. You will liaise with Project Managers, Account Managers, and the Documentation Department, and participate in customer visits and plant tours.

Responsibilities include tracking open events, ensuring timely closure, and coordinating with various teams to improve packaging processes and write/review SOPs and WRKIs.

Qualifications

• Ability to perform essential duties satisfactorily as listed in the job description.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Investigate, facilitate and assist in root cause analysis, problem solving and CAPA determination for Events and Deviations.
• Ensure successful closure and CAPA implementation for Events and Deviations.
• Ensure the system timelines are met for Events and Deviations per Sharp's SOPs.
• Determine, facilitate and/or complete corrective and preventive action activities associated with Event and Deviation reports.
• Communicate with internal and external customers to ensure all applicable information related to Events and Deviations have been captured.
• Track and report all open Events and Deviations on a weekly basis.
• Categorize root causes for Events and Deviations, analyze data and report to upper management on a quarterly basis.
• Interprets company policies to workers and enforces safety regulations.
• Assist the production supervisors and various departments in the creation/review/approval of documentation and storyboards for projects and packaging operations.
• Observe packaging operations/process flow and recommend measures to improve production methods, equipment performance and process improvements to minimize defect occurrence.
• Formulate/review Sharp SOPs/WRKIs to improve production methods and minimize defects.
• Suggest changes in working conditions and equipment use to increase efficiency.
• Analyze and resolve production related issues and initiate continuous improvement initiatives.
• Represent the Operations Department in internal documents, meetings, customer visits, audits and corrective actions.
• Assist the Production Supervisors and Head of Operations as required.

Job description

Sharp seeks an Operations Coordinator to support the Operations Department with events and deviations, root cause analysis, CAPA, and documentation management. You will liaise with Project Managers, Account Managers, and the Documentation Department, and participate in customer visits and plant tours.

Responsibilities include tracking open events, ensuring timely closure, and coordinating with various teams to improve packaging processes and write/review SOPs and WRKIs.