Operations Coordinator

CW Resources; Wake Forest (NC); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a proactive Assistant to the Regional Director. This vital role involves providing administrative support, managing projects, and ensuring efficient operations in a primarily remote environment. You'll collaborate with various stakeholders, coordinate meetings, and assist with recruitment processes for individuals with disabilities. Join a mission-driven organization dedicated to empowering communities and enhancing the lives of individuals. If you're detail-oriented and eager to make a difference, this opportunity is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Telemedicine

Retirement Plan

Paid Holidays

Vacation Time

Sick Time

Qualifications

• Proven experience in an administrative support or executive assistant role.
• Strong organizational skills with the ability to manage multiple tasks.

Responsibilities

• Manage administrative tasks to assist the Director and Regional Managers.
• Organize and maintain confidential files and office records.

Skills

Administrative Support

Organizational Skills

Communication Skills

Microsoft Office Suite

Problem Solving

Education

High School Diploma or GED

Tools

Salesforce

Contract Management Software

Job description

Drive Efficiency, Enhance Communication, and Support Leadership—Your Role Starts Here.

National travel up to 50% is required

Company Overview: CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

• National Non-Profit
• Mission-based Meaningful Employment
• Exceptional Employees
• Employee Wellness Coordinator
• Employer Sponsored Benefits Includes:
  o Insurance - Medical, Dental, Vision
  o Telemedicine
  o Retirement Plan & Match Options
  o Disability Plans
  o Life Insurance – Accidental Death & Dismemberment and Group Term Life
  o Paid Holidays, Vacation and Sick time
• Voluntary Benefits Offered Includes:
  o Hospital Indemnity, Accident, Critical Illness & Voluntary Life
  

Role and Responsibilities:

We are seeking a proactive and detail-oriented Assistant to the Regional Director to join our Contract Services team. In this remote role, you will provide vital administrative support to ensure the smooth and efficient operations of the office.

• Manage administrative tasks independently to assist the Director and Regional Managers effectively.
• Monitor project progress to ensure efficiency and ensure timely follow-up.
• Organize and maintain confidential files, correspondence, and office records.
• Serve as a liaison between the Director, Regional Managers, clients, vendors, and staff.
• Coordinate projects and tasks between corporate headquarters and regional sites.
• Assist with the recruitment process, specifically identifying AbilityOne eligible adults with disabilities.
• Support the security clearance process for new hires.
• Prepare and submit monthly performance reports, comparing outcomes to established standards.
• Review contract budgets and allocations, ensuring they meet financial goals.
• Compile and manage submittals for contracts.
• Lead and support special projects and help plan events.
• Coordinate meetings, conferences, and travel arrangements for team members.
• Collaborate efficiently with colleagues and external stakeholders.
• Adhere to local, state, and federal safety and environmental regulations.
• Follow all safety policies and procedures set by the organization.
• Report unsafe conditions or incidents to superiors promptly.
• Maintain standard safety precautions at all times.
• Participate in mandatory or optional safety training as required.

Education Requirements:

• High school diploma and/or GED.

Qualifications:

• Ability to travel up to 50% (Required)
• Proven experience in an administrative support or executive assistant role.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Ability to meet deadlines while upholding a high standard of productivity and work quality.

Preferred Skills:

• Experience working with AbilityOne programs and understanding of the hiring process for individuals with disabilities.
• Familiarity with contract management software and project tracking tools.
• Experience with budgeting and financial reporting.
• Experience in planning and coordinating virtual meetings, events, and travel arrangements.
• Knowledge of security clearance processes and compliance regulations.
• Experience with Salesforce or other CRM tools is a plus.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a remote team.

Physical & Environmental Demands:

• Primarily remote work environment with occasional in-person meetings or events.
• Ability to sit for extended periods while working on a computer or participating in virtual meetings.
• Frequent use of hands for typing, mouse usage, and navigating office software.
• Must have reliable internet access and a quiet, distraction-free work environment.
• Occasional travel required for meetings, conferences, or special events (if applicable).
• Ability to lift and carry office supplies or equipment up to 25 lbs (e.g., documents, project materials).
• Regular engagement with office equipment such as printers, copiers, and telephones.
• Reasonable accommodations can be provided.

If you meet these qualifications and are eager to start a new job with CW Resources, we encourage you to APPLY today!

We welcome all individuals to apply for this position. At CW, we are committed to maintaining a respectful and supportive work environment where all employees are valued for their contributions. All applicants will be given equal consideration for employment based on their experience and qualifications, while ensuring compliance with all applicable laws and regulations regarding discrimination.

Copy and paste the link below into your web browser to view the posters pertaining to:

Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors

CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl

Please E-mail: [e-mail] to submit a request for accommodation with the application process.