Operations Coordinator

Ipro Networks Pte. Ltd.; United States; Hybrid; USD 48,216 - 55,104; Full time

Job summary

Ipro Networks Pte. Ltd. is seeking an Operations Coordinator primarily located in New York, NY, with options for remote work. The role involves process design, vendor coordination, and strategic problem solving. Candidates should have at least 3 years of experience in operations or logistics, along with excellent communication and problem-solving skills. The pay rate is expected to be between $35-$40/hr, with a comprehensive benefits package provided.

Qualifications

• At least 3 years of relevant experience in operations, logistics, or a similar coordinator capacity.
• Proven ability to interact effectively with both internal stakeholders and external partners/vendors.
• A demonstrated background in navigating and solving complex customer-facing problems.

Responsibilities

• Developing streamlined operational processes and acting as the operational glue to ensure program initiatives and logistics are executed flawlessly.
• Coordinating internal resources and third-party vendors to ensure projects are delivered on time.
• Identifying and resolving technical and operational challenges for the Kiosk platform.

Skills

Analytical Proficiency

Leadership & Mentorship

Agility & Autonomy

Job description

Title: Operations Coordinator

Duration: 12 Months

Location: New York, NY 10007, but open to remote workers that are near a client office

Pay Rate: $35-$40/hr

Stakeholder and team facing throughout the day.

Top 3 Responsibilities

• Process Design & Execution: Developing streamlined operational processes and acting as the "operational glue" to ensure program initiatives and logistics are executed flawlessly.
• Project & Vendor Coordination: Coordinating internal resources and third-party vendors to ensure projects are delivered on time, within scope, and according to budget.
• Strategic Problem Solving: Identifying and resolving technical and operational challenges for the Kiosk platform while proactively finding solutions for driver and rider pain points.

Mandatory Requirements

• Professional Experience: At least 3 years of relevant experience in operations, logistics, or a similar coordinator capacity.
• Communication Excellence: Proven ability to interact effectively with both internal stakeholders and external partners/vendors.
• Problem-Solving Track Record: A demonstrated background in navigating and solving complex customer-facing problems.

Desired Skills

• Analytical Proficiency: Experience using "smart analytics" to support operations and drive project improvements.
• Leadership & Mentorship: Ability to train and guide a team of Operators to improve quality and efficiency metrics.
• Agility & Autonomy: A high level of independence and the flexibility to adapt quickly to the shifting needs of a developing business modality.

Equity and Inclusion

As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants.

Compensation

The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.