Operations Coordinator

GOEBEL FIXTURE COMPANY; Town of Florida (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

401(k) with employer match

Paid time off (15 days)

Paid holidays

Floating holiday

Job summary

Element Vacation Homes is seeking an organized Operations Coordinator in Mount Dora, FL to manage end-to-end property readiness, guest satisfaction, and brand standards. You will lead a cross-functional team, coordinate daily operations, and ensure exceptional experiences for VIPs and guests.

The role requires proven vacation rental or hotel operations experience, strong leadership, and the ability to work in a fast-paced environment while maintaining attention to detail.

Qualifications

• Progressive experience in vacation rental or hotel operations.
• Proven leadership with strong time management, communication, and organizational skills.
• Out of the box thinker & aggressive problem solver – you don’t let anything stand in your way – no excuses.

Responsibilities

• Direct day-to-day operations, ensuring smooth departmental coordination while upholding brand standards.
• Own overall condition of properties, inspections, and showcase-ready standards across properties.
• Lead, recruit, train and support a diverse operations team from housekeeping to maintenance.
• Ensure VIPs, owners, repeat guests, and media visitors receive an exceptional experience.
• Seamlessly onboard new properties into the program with punch lists and logistics.
• Forecast and schedule tasks for smooth operations and seasonal maintenance.
• Accurately report/log key information and engage with online feedback.
• Participate in after-hours management duties and scheduled meetings.
• Tackle additional projects as requested.

Skills

Leadership

Time management

Organizational skills

Communication

Guest relations

Problem solving

Team player

Physical stamina

Job description

• Location 430 Royellou Lane,Mount Dora, FL, 32757,United States
• Base Pay $50,000.00 - $60,000.00 / Year
• Job Category 2
• Employee Type Full Time Exempt

Description

Element Vacation Homes is currently seeking an organized, detail-oriented Operations Coordinator to join our team. Our systems are pretty good but we need you to make them even better. This position wears many hats including:

• End-to-End Operations : Manage property readiness, guest satisfaction, and brand standards across all operations departments
• Leadership & Team Building : Guide, train, and motivate a cross-functional team to deliver excellence every day
• Elevated Experiences : Create memorable stays through concierge services, showcase-ready homes, and prompt issue resolution

This is a pivotal ground floor role within our organization and therefore we are only seeking passionate, hardworking rock stars to apply.

About Element Vacation Homes

Element Vacation Homes is a Central Florida property management company specializing in larger high-quality short-term vacation home rentals. Formed in late 2020 with an emphasis on happy owners and happy guests.

Requirements

Some of What You’ll be Doing

• Direct day-to-day operations, ensuring smooth departmental coordination while upholding brand standards and keeping the team informed on products, services, policies, and local knowledge
• Complete ownership of overall condition of properties, conducting detailed arrival/departure inspections, maintaining showcase-ready standards, and ensuring all electronics, arcades, appliances, and amenities function perfectly * Fair warning: our standards are pretty high
• Lead, recruit, train and support a diverse operations team spanning housekeeping to maintenance while fostering strong vendor relationships
• Ensure VIPs, owners, repeat guests, and media visitors receive an exceptional experience, including executing concierge services to enhance their stay
• Seamlessly onboard new properties into program including creating initial punch list, accepting deliveries, assembly tasks, staging, and other logistical tasks ensuring all deadlines are kept
• Forecast and schedule tasks for smooth operations, oversee seasonal maintenance, and respond swiftly to emergencies and guest issues
• Accurately report/log key information and actively engage with online feedback
• Participate in after-hours management duties and attend scheduled meetings
• Tackle additional projects as requested

What You Need

• Progressive experience in vacation rental or hotel operations
• Proven leadership with strong time management, communication, and organizational skills
• Out of the box thinker & aggressive problem solver – you don’t let anything stand in your way – no excuses
• Team player, we all wear many hats
• Exceptional social & people skills – you’ll need to be able to make sincere connections with guests, potential guests, community members, owners and vendors
• Ability to work independently under pressure, prioritize tasks, and handle a fast-paced environment with a sense of urgency
• Meticulous attention to detail
• Basic maintenance abilities
• Ability to lift up to 50 lbs.

What You Get

• We offer a competitive benefits package
• We offer a 401k to our employees and increase our 401k match each year.
• We offer many Sec 125 cafeteria plan benefits to our full-time employees to choose from, including: Dental, Vision, Life Insurance, Disability, Long Term Care, and Accident.
• We offer a competitive Paid Time Off policy. All new employees will earn fifteen days of paid leave per year.
• Paid holidays and a floating holiday as well!

Summary

• Competitive Pay – We offer compensation that stacks up strong against industry standards because we believe great people deserve great pay.
• Comprehensive Benefits – We offer medical, dental, and vision coverage options to support your total well-being.
• Smart Retirement Planning – We offer a 401(k) with a strong employer match to help you build a secure financial future.
• Generous Time Off – All new hires will accrue 15 paid days off per year, and your PTO grows with your tenure. Work-life balance isn't just a buzzword here.
• Be Part of Something Bigger – You'll be joining a company that's growing fast and doing things differently. Here, your work makes a visible impact.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.