Operations Coordinator

Socket.dev; South Bend (IN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life insurance

AD&D insurance

Short/long-term disability

PTO

Recognition programs

401(k)

EAP & identity theft protection

Employee discounts

Job summary

Socket.dev is seeking a full-time Warehouse Associate in South Bend, IN to support inventory movement, order processing, and coordination of inbound/outbound shipments. You will prepare picking areas, print orders, and handle returns while ensuring accuracy and timely fulfillment.

The role requires basic warehouse experience, strong math/reading skills, and the ability to work independently or in a team. Health benefits and PTO are among the listed perks.

Qualifications

• High School Diploma or GED required; Associates degree preferred.
• 1 year warehouse experience.
• PC computer skills required.
• Strong math and reading skills.
• Strong analytical aptitude.
• Strong written and verbal communication.
• Ability to work independently or in a team environment.
• Physical requirements include lifting (40lbs), bending, sitting, stretching, and standing for long periods of time.

Responsibilities

• Create task to move inventory.
• Prepare picking area.
• Print order to move product to meet client SLA.
• Handle returns.
• Monitor and coordinate Pick location replenishments.
• Coordinate inbound delivery appointments and receiving shipments.
• Coordinate pull and delivery of needed inventory items for line jobs.
• Compliance - coordinate client-specific needs and reporting.
• Order processing - report errors and improve the process.
• Publish Client Scorecard and other metrics.

Skills

Math & reading

Analytical skills

Communication skills

Computer skills

Teamwork

Attention to detail

Education

High School Diploma or GED

Associates degree preferred

Tools

WMS experience

Job description

Type: Full-Time

Pay Rate: $17.50

Shift:Monday - Friday 7:00 am - 3:30 pm

Location:South Bend, IN

Perks Archway Offers:

• Health, dental, vision benefits


• Life, AD&D, short- and long-term disability insurance


• Generous paid time off (PTO)


• Recognition programs and service awards


• 401 (k)


• Employee assistance program, including identity theft protection and travel assistance


• Employee discount programs.

Major Areas of Performance:

• Create task to move inventory


• Prepare picking area


• Print order to move product to meet client SLA


• Handle returns


• Monitor and coordinate Pick location replenishments


• Coordinate inbound delivery appointments and receiving shipments


• Coordinate pull and delivery of needed inventory items for line jobs


• Compliance - For client specific needs – coordinate all compliance related requirements, gather data and manage hold inventory and all compliance-related reporting.


• Order Processing - Research and manage reporting of order errors. Update and implement Order error process.


• Compile and publish Client Scorecard and other metric reporting within organization.


• Define and update existing department Processes for improvements when identified


• Late and Rush Order Recap Reporting


• All cross team communications will be done via email, when needed, or other tools as appropriate.


• Communicate professional while working through issues with all team members.


• Escalates Order Issues when information is not received that is needed to get action required to move orders forward, when appropriate.


• Distribute Client Specific Reports


• Monitor, reconcile and publish daily Open Orders Report, per Open Orders Process


• Create and coordinate inventory forecasting tools for assigned clients.


• Troubleshooting and Resolution of Order Issues Identified


• Proactively works Order issues as appropriate, and follow up with assigned teams when resolution is not moving forward in a timely manner.


• Trouble shoots issues from Issues reported to the Order Management group to identify root cause or other systemic problems. Identify and help implement solutions to encourage positive change.


• Coordinate resolution between various departments to identify and Order Issues preventing successful order fulfillment, processing or shipment to the client.


• Maintain a clean, organized and safe work area


• Support and maintain corporate quality, health and safety standards, processes, policies, practices and work instructions. (ISO standards where applicable)


• All other duties as assigned

Qualifications Required:

• High School Diploma or GED required; Associates degree preferred


• Previous Warehouse Management Systems (WMS) experience preferred


• 1 year warehouse experience


• PC computer skills required


• Strong math and reading skills


• Strong analytical aptitude


• Strong written and verbal communication


• Ability to work independently or in a team environment


• Ability to pay attention to detail to ensure accuracy


• Physical requirements include lifting (40lbs), carrying, bending, sitting, stretching, and standing for long periods of time