Operations Coordinator

SDBOR; Sioux Falls (SD); On-site; USD 42,000 - 52,000; Full time

Job summary

The Beacom School of Business at the University of South Dakota seeks a self-motivated, detail-oriented administrative professional to support the Prairie Family Business Association (PFBA). You will handle membership, invoicing, payments, and financial records in Banner Finance, as well as manage vendor relations and HubSpot CRM data.

Responsibilities include coordinating registrations, assisting participants with travel and logistics, and providing executive assistant support to the Executive

Qualifications

• Strong customer service focus with excellent oral and written communication.
• Excellent attention to detail with proven ability to prioritize and problem solve.
• Proficient in all Microsoft Office applications.
• Aptitude for or experience in data entry, analysis, and reporting.
• Able to work independently with little direct supervision.
• Limited flexible hours and locations may be required for events.

Responsibilities

• Provide excellent customer service to PFBA members, sponsors, advisors, program participants, and partners.
• Manage membership, sponsorship, and program invoicing, collections, and payment processing.
• Complete financial transactions and maintain accurate records in Banner Finance.
• Administer vendor contracts, purchasing processes, reimbursements, and vendor payments.
• Maintain accurate member, sponsor, and participant information in HubSpot CRM.
• Coordinate program and event registrations and assist participants with registration, payment, travel, and logistical questions.
• Provide executive assistant support to the Executive Director, including scheduling, meeting preparation, travel coordination, and follow-up.
• Provide administrative support to the entire PFBA team.
• Coordinate day-to-day office operations and maintain organized electronic and physical records.
• Follow University and Board of Regents policies and procedures related to financial, purchasing, contracting, and administrative activities.
• Manage multiple competing priorities and ensure deadlines and follow-up activities are completed.

Skills

Customer service

Communication

Attention to detail

Prioritization

Data entry

Independent work

Event coordination

Education

Bachelor’s degree preferred

Tools

Banner Finance

HubSpot CRM

WordPress

MS Office

Job description

The Beacom School of Business at The University of South Dakota is a vibrant, internationally accredited business school that has served students since 1927. It is the State’s flagship business school and a regional leader with consistently high national rankings. We are seeking a self-motivated, detail-oriented, and customer service-focused individual to provide support to the Prairie Family Business Association ( PFBA ), a Beacom School of Business outreach center. PFBA helps family businesses thrive through generations by providing a resource network for family business success.

• Provide excellent customer service to PFBA members, sponsors, advisors, program participants, and partners
• Manage membership, sponsorship, and program invoicing, collections, and payment processing
• Complete financial transactions and maintain accurate records in Banner Finance
• Administer vendor contracts, purchasing processes, reimbursements, and vendor payments
• Maintain accurate member, sponsor, and participant information in HubSpot CRM
• Coordinate program and event registrations and assist participants with registration, payment, travel, and logistical questions
• Provide executive assistant support to the Executive Director, including scheduling, meeting preparation, travel coordination, and follow-up
• Provide administrative support to the entire PFBA team
• Coordinate day-to-day office operations and maintain organized electronic and physical records
• Follow University and Board of Regents policies and procedures related to financial, purchasing, contracting, and administrative activities
• Manage multiple competing priorities and ensure deadlines and follow-up activities are completed

Required qualifications:

• Strong customer service focus with excellent oral and written communication skills.
• Excellent attention to detail with proven ability to prioritize and problem solve.
• Proficient in all Microsoft Office applications.
• Aptitude for or experience in data entry, analysis, and reporting.
• Able to work independently with little direct supervision.
• Limited flexible hours and locations may be required for events.

Preferred qualifications:

• Experience using Banner, WordPress, and HubSpot ( CRM ) software
• Office management experience.

Education/Experience:

• Bachelor’s degree preferred, ideally in business, communications, or related field.
• The preferred applicant will have experience in customer service, communications, or office management.

Position is grant funded. Continued employment is contingent on the availability of funds.

USD is committed to fostering a dynamic and welcoming working and learning environments for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.

Posting Date

Posting Date 11/02/2026

Closing Date

Open Until Filled Yes

First Consideration Date

First Consideration Date 11/16/2026

Advertised Salary

Duration of the Term

Duration of the Term 12 months

Appointment Percent

Appointment Percent 100

Work Hours

40 per week, plus some weekends and evenings.

Typical Hours Worked Per Week

Appointment Type

Appointment Type Regular

Scope of Search

Scope of Search External (includes Internal)

If internal, define scope of search

This position requires

This position requires Valid Drivers License, Travel, Overnight stays

If other, please indicate

Department Description and Cultural Expectations

The University of South Dakota is a comprehensive; liberal arts-based state institution with an enrollment of approximately 10,000 students. Basic and professional programs are available in the Beacom School of Business, School of Law, School of Medicine, School of Education, College of Fine Arts, and the College of Arts and Sciences.

The Beacom School of Business is the leading business school in South Dakota and the region offering students a quality business education that goes beyond expectations. Our alumni have become global leaders in such fields as accounting, finance, economics, management, marketing, entrepreneurship, business analytics and health services administration. The school offers multiple undergraduate majors in both Vermillion and Sioux Falls, including marketing, finance, accounting, management, human resources, health services administration, business administration, business analytics, innovation and entrepreneurship, supply chain management, and economics, as well as Master of Business Administration, Master of Professional Accountancy, and Master of Science in Business Analytics degrees in Vermillion as well as online. Excellence in teaching is our expectation, both in the classroom and in mentoring and advising students outside of class. We deliver an innovative curriculum using the newest instructional methods.

The Beacom School of Business boasts: accreditation by the AACSB International, placing Beacom School of Business among 5% of business schools similarly accredited worldwide an online MBA program ranked #15 in the “Top 25” programs by Princeton Review more than $400,000 in scholarships to business students awarded each year strong corporate relationships providing excellent career opportunities for our graduates –a spring 2022 undergraduate employment rate of 97%. Strong collaboration with rural small businesses across the state and corporate partners in Sioux Falls, SD.

USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.

Contact Information

Working Conditions

Cognitive Requirements

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Protective Clothing/Equipment

Please check the appropriate response for this position's use of the following protective clothing or equipment.

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Physical Requirements

Please designate the physical requirements of this position

Please designate the physical requirements of this position Repetitive Motion, Wrist Movement (twisting or rotating), Bending, Stooping, Twisting, Climbing Stairs, Driving, Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Lifting Above Waist, Lifting Below Waist, Lifting light, Pushing/Pulling, Sitting for sustained periods of time, Use Both Hands, Use of Either Hand, Independently, Walking, Carrying, Grasping, Lifting moderate

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Sensory Requirements

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Please check the appropriate response that describe the sensory requirements for this position. Color Vision, Depth Perception, Distant Vision, Hearing, Near Vision, Peripheral Vision, Speaking, Vision (With and without corrective lenses)

Working Conditions & Exposures

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day.

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Supplemental Questions

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Documents Needed to Apply

Required DocumentsOptional Documents

• Resume
• Cover Letter
• Other
• Reference List

The South Dakota Board of Regents is an Equal Opportunity Employer. The Board of Regents will take affirmative action to ensure that all employment practices are free of discrimination. In addition, the Board of Regents fully supports incorporation of non-discrimination and affirmative action rules and regulations into all of its employment practices. Arrangements for accommodations required by disabilities can be made by contacting the appropriate Human Resources office. Please see the Contact Us section of this webpage for more information.

Notice to all applicants: If you are selected as a finalist, job references and a background check may be conducted.

South Dakota Board of Regents
306 E. Capital Ave, Suite 200
Pierre, SD 57501
605-773-3455