Operations Coordinator

Creative Technology UK; Pittsburgh (Allegheny County); On-site; USD 55,000 - 70,000; Full time

Job summary

Creative Technology UK is seeking a Logistics Coordinator in Pittsburgh, PA. This role is responsible for coordinating the movement of mobile unit staff and ensuring logistics for client events. Applicants should have 3+ years of experience in event planning and possess strong organizational and communication skills. A degree in Communications, Sports/Event Management, or a related field is preferred. Join us in delivering superior service and building lasting client relationships.

Qualifications

• 3+ years experience in Event Planning, Logistics and Project Coordination required.
• Crewing experience is a plus.
• Demonstrated knowledge of broadcast management, technology, equipment, facilities, and live production.

Responsibilities

• Coordinate scheduled/contracted client events for mobile television units.
• Arrange staffing and travel logistics for mobile unit staff.
• Prepare production book with job-related information.
• Review event contracts for equipment needs.
• Approve timesheets, paid time off requests, and expense reports.

Skills

Event Planning

Logistics Coordination

Project Management

Professional Communication

Attention to Detail

Organizational Skills

Education

Technical or Bachelor's degree in Communications, Sports or Event Management, Business

Job description

Purpose

The purpose of this position is to coordinate the movement and logistics of mobile unit and centralized production facility staff throughout the US to ensure that NEP delivers superior service, builds last client relationships, works together as one team, while meeting commitments with integrity and passion.

Responsibilities

• Coordinate scheduled/contracted client events for mobile television units and/or centralized production facilities for TV events.
• Arrange staffing, enter appropriate scheduling information into scheduling software and coordinate all travel logistics for mobile unit staff and centralized production facilities for each event/project.
• Communicate schedules and job information to appropriate personnel in a timely manner.
• Prepare production book with all job-related information on a per job basis and enter appropriate data into software program.
• Acquire appropriate documentation for shows outside of the US (carnets, permits, passports, etc.).
• Review event contracts for equipment needs and works closely with Mobile Unit Coordinators to arrange and fill client and mobile unit equipment requirements. Assess what equipment is available through NEP shop inventory and what will need to be rented from an approved external vendor.
• Approve engineers’ and drivers’ timesheets, paid time off requests and expense reports.
• Manage and review field staff utilization days through scheduling software to ensure required workdays are met on annual basis.
• Compile documentation and assist with billing invoices for each event in a timely manner.
• Assist other Operations Coordinators with equipment, logistics, billing, etc. if shows are scheduled with other mobile units and/or in tandem with centralized production facilities.
• Collect and review tech reports from each show, track missing & damaged equipment, coordinate shipping and follow up with maintenance needs.
• Attend regularly scheduled Operations meetings and other appropriate meetings as required.
• Function as a Project Coordinator when needed on multi-truck/client large scale events (i.e., NBA All-Star, Superbowl, Masters, etc.)
• Work closely with the Account Managers to receive the sales contract, equipment needs and to reconcile any billing changes.
• Travel as needed to visit with the client and/or mobile unit staff to ensure client and employee satisfaction.

Position Requirements

• Technical or Bachelors degree in Communications, Sports or Event Management, Business or related field desired, however a combination of education and experience will be considered.
• 3+ years experience in Event Planning, Logistics and Project Coordination required.
• Crewing Experience is a plus.
• Demonstrated knowledge of broadcast management, technology, equipment, facilities, and live production for major commercial and TV networks desirable.
• Demonstrated skills in professional communication and an ability to interact with a wide range of individuals.
• Attention to detail, exceptional organizational skills and the ability to multi-task and meet deadlines.