Engineer In Charge

NEP Group, Inc.

Baltimore (MD)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision coverage

Vacation Days

Sick Days

401(k)

Life Insurance

Disability Insurance

Job summary

A leading production solutions company is seeking an Engineer in Charge to oversee the technical operations of remote production. Responsibilities include supervising a remote crew, coordinating technical setups, and ensuring customer satisfaction. The ideal candidate will have a high school diploma, technical experience, and strong troubleshooting skills. This role involves some travel and offers comprehensive benefits, including medical coverage and a 401(k) plan.

Qualifications

Five years’ experience with electronic troubleshooting, installation and repair.
Two years’ experience in a television production environment.
Ability to deliver superior service and build lasting relationships.

Responsibilities

Direct and supervise remote crew of technical support employees.
Coordinate all technical aspects of remote operations.
Ensure customer satisfaction with the assigned event.

Skills

Electronic troubleshooting

Installation and repair

AC/DC and RF electronics understanding

Customer service skills

Supervisory skills

Education

High school diploma

Technical degree

Job description

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 35 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.

Purpose

The purpose of the Engineer in Charge position is to be responsible for the technical operation of a remote truck or road case or portion of either. Responsible for all resources in their assigned area of responsibility.

Essential Duties/Responsibilities

Direct and supervise remote crew of technical support employees in the performance of their respective responsibilities in accordance with organization and department policies and procedures.
Coordinates all technical aspects of remote operations to include camera and audio placement, set-up and break down.
Coordinates maintenance of equipment to peak performance levels. Routes to appropriate maintenance departments.
Ensure customer satisfaction with the assigned event or show.
Confirms schedules and manpower requirements are accurate before being sent to Travel Coordinator.
Ensures that all show requirements are met and properly billed.
Maintains dialogue with management on all show or crew changes.
Reports equipment failures and needed repairs. Posts technical reports to Project Server as required.
Act as a back-up field technician as needed.
Assigns tasks to remote crew using Microsoft Project.

Position Requirements

High school diploma is required; technical degree is preferred.
Five (5) years’ experience with electronic troubleshooting, installation and repair is required; two (2) years’ experience in a television production environment is required.
Understanding of AC/DC and RF electronics.
Troubleshooting and reading schematics.
Good oral communication skills.
Excellent customer service skills.
Basic supervisory skills.
Ability to work in a fast-paced environment and adapt to rapidly changing demands.
Frequent travel to job sites which may require working both outside and inside in all kinds of weather. At times, temperatures may be below 50o F or may exceed 90o. There may also be occasional time in a repair shop environment, where the surroundings are relatively quiet, comfortable, and well lighted.
Ability to work with and interact with client on a regular basis.
Ability to deliver superior service and build lasting relationships by demonstrating NEP’s Core Values: Reliable, One Team, Ethical, Innovative