Operations Coordinator

GovWell; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Equity

Health insurance

401(k)

Flexible PTO

Job summary

GovWell in New York City is seeking an Operations Coordinator to run the office end-to-end, handling supplies, facilities, events, and the guest experience for a fast-scaling startup.

You will own front-of-house, coordinate monthly team events, and support marketing logistics and conference assets, with a clear path to growth into Business Development, Deployment Operations, Marketing, or HR.

Qualifications

• New graduates or career pivots welcome; you're eager to join a growth-stage startup.
• Strong organizational and time-management abilities.
• Experience coordinating events, even informally.
• Excellent attention to detail and proactive service mindset.
• Comfortable with ambiguity and finding solutions.

Responsibilities

• Oversee day-to-day office operations and facilities.
• Coordinate team and social events, at least one per month.
• Welcome candidates and guests, ensuring a warm front-of-house.
• Coordinate marketing shipments, swag, and conference assets.
• Partner with building management to resolve facilities issues.
• Ensure smooth office experience from supplies to logistics.

Skills

Organizational skills

Event coordination

Customer service

Attention to detail

Education

Bachelor's degree or equivalent

Job description

About GovWell

We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.

GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.

Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.

Why GovWell?

• A mission that matters: Building AI-powered products to fix outdated government systems isn't just a technical challenge—it's a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire

• Real-world impact: GovWell's product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.

• Join a startup in hyper-growth: We've found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you'll learn what it takes to build a successful startup. You'll work closely with the founders while enjoying exceptional autonomy and ownership over your work.

Role overview

GovWell is hiring an Operations Coordinator to ensure our office runs seamlessly and that every person who walks through our doors—employee, candidate, or guest—has an exceptional experience. You'll own the physical workspace end-to-end: supplies, facilities, events, and logistics, while also supporting marketing with conference shipments and swag. This role offers significant ownership and a clear path to grow into Business Development, Deployment Operations, Marketing, or HR at a fast-scaling startup.

What you'll do

• Own all day-to-day office operations: supply ordering, package receiving, kitchen stocking, bathroom supplies, plant care, and dishwasher management.

• Serve as the primary liaison with building management for all facilities needs, resolving issues quickly and proactively.

• Create a warm, professional front-of-house experience by welcoming every candidate and guest who walks through our doors.

• Coordinate team and social events end-to-end, from planning through day-of execution—at least one great event every month.

• Order and distribute new hire and anniversary apparel and swag.

• Pack, ship, and track conference assets and marketing materials for campaigns and events, and help prepare marketing packages and customer gifts.

• Notice what's needed before anyone has to ask—and just take care of it.

Who you are

• A new grad or someone looking to make a career pivot who is hungry to get your foot in the door at a technology startup.

• Demonstrated organizational skills: maybe you were social chair for a campus org or Greek life, worked in admissions or campus athletics facilities, or managed a college sports team.

• Experience coordinating events, even informally.

• Extremely organized: you keep meticulous track of inventory, deadlines, and logistics without needing reminders.

• Warm and service-oriented: you take genuine pride in making people feel welcomed and cared for.

• Scrappy and resourceful: comfortable with ambiguity and able to find solutions when things don't go as planned.

• Detail-oriented: you catch errors before they become problems—in shipments, orders, and event logistics.

• Strong alignment with our Core Values.

**Location**

Due to the nature of this role, this position is full-time (5 days in office) at our NYC HQ in the heart of Manhattan. We have a primarily in-person culture and value being together in office to collaborate and foster a winning culture.

Compensation and benefits

• Competitive salary ($70,000 – $90,000).

• Equity / stock options.

• Medical, dental, and vision insurance.

• 401(k) program.

• Flexible PTO.