Deployment Strategist

GovWell Technologies Inc.; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive base salary

Equity / stock options

Unlimited / flexible PTO

Medical, dental, and vision insurance

401(k) retirement plan

Free snacks and drinks

Job summary

A tech firm focused on improving government services is seeking a mission-driven generalist to implement new GovWell customers and ensure their long-term success. This role involves leading implementations, supporting users, and influencing the product roadmap based on user feedback. The ideal candidate has three or more years of experience in project management and relationship management, coupled with a passion for enhancing government efficiency. The firm offers a competitive salary along with a flexible hybrid work culture.

Qualifications

• 3+ years previous experience with relationship management and complex project management.
• Evidence of scrappiness and work ethic, a “whatever it takes” mentality.
• A superb project manager with a strong attention to detail.

Responsibilities

• Help cities and counties across the United States to serve their communities better with modern software.
• Lead 3-6 month implementations of GovWell and ensure our customers’ long-term success by providing ongoing support.
• Influence our product roadmap based on customer feedback.

Skills

Project management

Relationship management

Problem-solving

Creativity

Attention to detail

Job description

We the people (and the taxpayers) deserve good government - but today’s public sector software is stuck in the past. GovWell is building the AI-powered platform transforming how governments serve communities.

Government used to do great things. It’s tragic that in 2025, government is associated more with the DMV than the Apollo mission. We are building the software government needs to get back to delivering results for the American people.

Achieving great things requires small teams of exceptional people. We only hire people who are among the top 1% at what they do, and we hold each other to this same standard.

All Leadership Sales Product Deployment Marketing

CEO and Co-Founder

CTO and Co-Founder

Board Member

C. William Frick

Head of Business Development & Operations

Our team works in-person 3-5 days a week at our HQ, located the vibrant heart of Manhattan on W 36th Street between 5th and 6th avenue. Our office is centrally located, near major subway lines and transit hubs including Grand Central Station, and steps away from world-class dining, cultural activities, and entertainment.

Who we are

Strivers

We are uncomfortable with stasis. We believe a good life means striving vigorously towards difficult goals that challenge us to realize our full potential. We value colleagues who inspire and motivate us to level up. We seek and value feedback from others.

Service-oriented

We believe that citizens deserve effective and transparent government, and that great software is essential to achieve this goal. Given the impact of our work, we have a special responsibility to do excellent work and to prioritize the public interest in our decision-making.

Exceptional

Achieving great things requires small teams of exceptional people. We only hire people who are among the top 1% at what they do, and we hold each other to this same standard.

Curious

We seek an uncommonly deep understanding of the world around us. At work, we recognize that our understanding of our crafts, our users, and our colleagues is never finished.

Supportive

We are intense about our work and mission, but we have each others’ backs and are supportive. We do whatever we can to advance our mission and help our colleagues regardless of what’s in our job description.

We believe talent density is critical to our long-term success. We invest in hiring the very best talent and taking care of our team.

Competitive base salary We want the very best, and pay people what they are worth.

Hybrid work culture The best of both worlds. We work in person ~3 days week, with flexibility to WFH when needed.

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Equity / stock options Every GovWell team member is an owner and wins when the company succeeds.

Unlimited / flexible PTO Building a company is a marathon, not a sprint. Take time off when you need it.

city

NYC HQ Light-filled, vibrant NYC HQ with monitors and plenty of call booths + conference rooms for remote meetings.

star-of-life

Medical, dental, and vision insurance Up to 100% of premiums paid by GovWell for yourself and a partner.

Free snacks and drinks Fully stocked kitchen + bar in our HQ and a corporate card so you can refuel on the go.

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401(k) Save for your future with flexible retirement plan options.

We the people (and the taxpayers) deserve good government — but today, interacting with government services is often frustrating and inefficient. GovWell is building the AI-powered platform that transforms how governments serve communities, starting with local agencies.

Our first product helps municipal and county governments modernize complex services like permitting and licensing. GovWell combines a highly configurable SaaS system of record with generative AI that automates work for staff, guides residents through services, and is radically simple to deploy.

Founded in 2023, GovWell powers 3,000+ critical processes for agencies in 29 states serving millions of residents. We’ve raised $9.5M in seed funding from Work-Bench and Bienville Capital, and work in person at our HQ in New York City. Read more about our founding story in TechCrunch .

A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire

Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.

Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.

A mission-driven generalist to help us implement new GovWell customers and ensure their long-term success.

This position is open to NYC-based candidates who can work 3+ days a week in person from our HQ in Manhattan. We have a primarily in-person culture and value being together in office for a substantial period each week, although the exact days and hours are flexible. This role requires travel up to 20%.

💻 What you’ll do

Help cities and counties across the United States to serve their communities better with modern software.

GovWell is the primary workspace and system of record for our users - government staff typically use it 8 hours a day, 5 days a week. Additionally, thousands of citizens use GovWell to access government services.

You will lead 3-6 month implementations of GovWell and ensure our customers’ long-term success by providing ongoing support.

As new customers start using GovWell, you’ll see the direct impact of your work when GovWell transforms their daily workflow.

Make an impact in an underserved, but societally important industry.

We deserve effective, transparent government, but the overwhelming majority of cities and counties lack the modern software necessary to deliver it. GovWell is changing that.

Learn how to build a company from the ground up.

As one our first 40 employees, you’ll see the entire startup journey. If you want to build your own thing someday, there’s no better way to learn.

Influence our product roadmap.

As the member of our team with the most direct relationship with our customers, our product/engineering team will rely on you to help them determine what customers need most and which features we should build.

🧠 Who you are

3+ years previous experience with relationship management and complex project management

Evidence of scrappiness and work ethic, a “whatever it takes” mentality

A superb project manager with a strong attention to detail.

A fast learner who can grasp new concepts quickly.

A creative thinker who enjoys coming up with new ideas, not just following the standard playbook.

Motivated by having a positive impact in the world.

Passion for our mission of making government more effective

Up to 100% premiums covered for medical, dental, and vision insurance