Operations Coordinator

Signal of Nashville; Nashville (TN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid training

Flexible Schedule

Career advancement opportunities

Veteran and First Responder Friendly

Job summary

Signal of Nashville is seeking an Operations Coordinator to plan, coordinate, and manage daily site activities of our security officers, reporting to franchise owners and regional directors in Nashville, TN.

The role requires a Tennessee security license, leadership experience, and the ability to cover posts with a flexible schedule including weekends and overnights. Strong service, professionalism, and communication are essential to deliver high-quality security services to our clients.

Qualifications

• TN State security license is required before employment begins.
• Ability to cover posts as needed and manage shifts.
• Flexible availability including weekends, overnights, and long days.
• Bachelor’s degree preferred.
• 2+ years of management or leadership experience.
• Must have valid driver’s license and good driving record.
• Must have reliable transportation.
• Must read, speak and write in English.

Responsibilities

• Plan, coordinate, direct and manage daily site activities of the assigned officers.
• Assist the Director in managing efficiency and on-site services to run smoothly.
• Ensure shifts are filled at least one month in advance and approve time off requests.
• Demonstrate strong customer service and professional conduct.
• Develop and implement scalable plans to improve operations and compliance.

Skills

Tennessee security license

Management experience

English proficiency

Driver's license

Flexible availability

Education

Bachelor's degree (preferred)

Job description

TN Security License Required!

Location: Nashville, TN

Title: Coordinator of Operations

Reports To: Franchise Owners, Regional Executive Director of Operations and Director of Operations

Pay Rate: Starting at $50,000-$60,000 salary

Signal of Nashville is seeking to add hardworking, committed, passionate, cooperative, problem-solving, and eager-to-learn leaders to our team. If the qualities above describe you, we would love to interview you for the opportunity that awaits. We are looking for leaders who are open to collaborating and executing alongside a well-resourced owner within a franchise brand. We seek hands-on, approachable, and accountable individuals who can foster a strong culture for both the team and our customers while developing and implementing a scalable plan. Ideal candidates are self-motivated, results-driven integrators who can help plan, develop, implement, and lead a rapidly growing organization with optimal efficiency and compliance. Our Operations Coordinator position is an opportunity for individuals looking to make a difference and take on a challenge by joining a team that strives daily to improve the quality of security services provided by our officers. This role requires hard work and dedication to the Signal brand and the communities we serve.

Requirements

• TN STATE SECURITY LICENSE - applicants must ALREADY HAVE their Tennessee security license BEFORE employment begins.
• Ensures that all shifts are filled at least one month in advance reviewing and approving time off requests from Branch Supervisors and below. MUST ALSO HAVE THE ABILITY TO COVER POSTS AS NEEDED IN ADDITION TO GENERAL COORDINATOR DUTIES.
• Flexible availability is required, including weekends, overnights, and some long workdays (occasionally 12-hour shifts and generally 10-hour days, including occasional split shifts with time off between required tasks).
• Bachelor’s degree preferred
• 2+ years of Management or leadership experience
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor.
• Must have valid driver’s license and good driving record
• Must have reliable transportation
• Must be able to read, speak and write in English

Benefits

• Paid training
• Flexible Schedule
• Career advancement opportunities
• Veteran and First Responder Friendly

Position Summary

The Coordinator is responsible for planning, coordinating, directing and managing the daily site activities of the assigned work by all Dedicated Officers. The Coordinator will assist the Director in managing efficiency ensuring that all on-site services run smoothly and effectively. Flexible availability is a must to align with the needs of the business requiring some overnights, weekends and holidays as needed. Exhibits good Customer Service while working with Clients and making presence known among our current business portfolio. Listed below, but not limited to, are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and subject to change.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals and purpose. Can you communicate near-term goals as well as identify and hire new team members that align with Signal’s vision and purpose?
• Strategic Planning: Effective engagement, planning and execution of daily Dedicated responsibilities while meeting established deadlines. Can you effectively maintain all KPI efficiencies while balancing Signal’s commitments to the Client’s business needs?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you effectively manage the delivery of the Signal business model through key performance indicators while controlling company resources?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you implement training programs to support an employee’s growth and development through recognition programs, staff meetings and consistent coaching and development?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you properly manage schedules and post orders, while reviewing and following up on incidents to maintain Client and employee relationships?

Signal is an equal opportunity employer.Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.