Operations Coordinator

AVMobility; Miami (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Job summary

AVmobility.ai in Miami, Florida is seeking an Operations Coordinator to identify, evaluate, train, and track high-quality Professional Drivers. You will conduct structured drive tests and interviews to onboard and train candidates while monitoring key performance metrics.

This role ensures smooth operations, supports learning and engagement, keeps vehicles road-ready, and fosters a customer-oriented mindset for all drivers.

Qualifications

• Clear communication and collaboration skills.
• Ability to create an engaging, effective learning environment.
• Strong problem-solving abilities with focus on continual improvement in learning.
• Ability to work in a fast-paced environment and take initiative, collaborate, and adapt.

Responsibilities

• Monitor driver performance using indicators such as KPIs, Attendance, Map Zoning, and Lyft Dashboard Scores.
• Lead onboarding by conducting interviews, driver evaluations, finalizing onboarding packets, and providing training lectures.
• Maintain road-ready status for vehicles by monitoring cleaning and charging upkeep.
• Track safety alerts from Samsara cameras and escalate issues to the Operations Manager.
• Understand and teach candidates how to use vehicle tools and applications used on shift.

Skills

Strong communication skills

Engaging learning environment

Problem-solving abilities

Fast-paced adaptability

Job description

Operations Coordinator

Job Description

TheOperationsCoordinatorplaysa critical role inidentifying, evaluating, training, and tracking high-quality Professional Drivers forAVmobility.ai. This positionis responsible forconducting structured drive tests and interviews, ensuring all candidates are onboarded and trained, and tracking key metrics for all drivers. This rolefacilitatessmoothoperations ensuringthat itsupports learning, engagement, and creating a customer-oriented mindset for all drivers.

Key Responsibilities:

• Monitor driver performance using various indicators such as Key Performance Indicators, Attendance, Map Zoning, and Lyft Dashboard Scores.

• Lead all candidates through the onboarding process by completing an interview and driver evaluation,finalizingonboarding packets, and providing detailed training lectures.

• Maintain road-ready status for all vehicles by monitoring and performing cleaning upkeep and charging upkeep.

Additional Duties:

• Track safety alerts from Samsara cameras within the vehicle, escalating issues to the Operations Manager.

• Understand and correctly teach potential candidates on the usage of select vehicle tools and applications used while on shift.

General Skills & Qualifications:

• Strong communicationskills for effective internal and external collaboration.

• Expert at creating an engaging learning environment.

• Excellent problem-solving abilities with a focus on continuous improvement in learning.

• Ability to work in a fast-paced environment andshowcasethe ability to take initiative, value collaboration, and become highly adaptable.

• Excellent organizational management ensuring a strong focus on workflow structure.

• Be able to quickly learn new applications,software, and dashboards as adopted and used within the company.

• Must have an active driver's license and be approvedonthe company's insurance.

• Able tolift upto30 pounds withoutassistanceas needed.

Additional Information:

• This outline is not intended to be all-inclusiveofemployeeduties and responsibilities as they maychangeatthe discretion ofAVmobility.ai.

• Medical benefits

• The hourly wage for this position is$18.00.

It is the policy ofAVmobility.aito provide equal employment opportunities to all applications without regard to race, color, creed, religion, sex, gender, pregnancy status, gender identity, gender expression, national origin, citizenship, age ancestry, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, reproductive health care decision make, military or veteran status or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, and compensation. In addition,AVmobility.aiwill provide reasonable accommodations for qualified individuals with disabilities.