Operations Coordinator

Council Of State Governments; Lexington (KY); On-site; USD 45,000 - 55,000; Full time

Job summary

The MIC3 staff are considered employees of the Council of State Governments (CSG) but function under the guidance of the MIC3 Executive Director. The Operations Coordinator role provides essential administrative support, and direct program, committee, and event assistance.

Based in Lexington, KY, the position processes inquiries, coordinates calendars, supports core policy programs, and assists with publications, newsletters, and data updates.

Qualifications

• Executive‑level administrative support experience in a professional office environment.
• Experience managing project timelines and deliverables.
• Must have a high school diploma or GED; an associate degree is preferred.

Responsibilities

• Provide administrative support to the director, including scheduling and travel planning.
• Handle routine correspondence (email and phone).
• Support programs, trainings, and national meetings.
• Coordinate committee calendars, communications, and deadlines.
• Assist with accounts payable/receivable and website updates.

Skills

Organization

Attention to detail

Office procedures

Grammatical standards

Microsoft Office

Communication

Multi-tasking

Problem solving

Public service mindset

Education

High school diploma or GED

Associate degree preferred

Tools

None

Job description

MIC3 (Military Interstate Children’s Compact Commission) provides for the uniform treatment of military children transferring between school districts and states. The Compact addresses key educational transition issues encountered by military families including enrollment, placement, attendance, eligibility and graduation. MIC3 is an affiliate with The Council of State Governments (CSG). For more information on the Commission, visit http://www.mic3.net. To learn more about the comprehensive benefit offerings with CSG, including medical, dental, vision, retirement, paid time off, PSLF eligibility and more, please visit the CSG website here.

JOB SUMMARY

The MIC3 staff are considered employees of CSG but function under the guidance and direction of the MIC3 Executive Director. The Commission is located in the national headquarters (HQ) of CSG. The operations coordinator position is integral to the successful operation of the Commission and provides direct administrative support, and provides program, committee, and event support. The position processes incoming requests and inquiries from the public and Commission members; directs requests to appropriate staff and/or provide resources for resolution.

JOB RESPONSIBILITIES

• Provides administrative support to the director including but not limited to scheduling appointments and meetings; arranging conference calls; preparing travel itineraries in conjunction with annual events and activities; processing materials and preparing correspondence.
• Handle routine incoming and outgoing correspondence (email and phone) as requested.
• Provides administrative and logistical support the Commission’s programs, including but not limited to the training and compliance programs, and the national Annual Business Meeting.
• Coordinate and maintain a calendar of committee meetings, programs, communications, and upcoming deadlines and deliverables.
• Provide administrative support for the Commission’s core policy products, programming, and services.
• Provide administrative support to committees including scheduling, document and presentation drafting, creating agendas and meeting minutes and tracking follow‑up items.
• Process accounts payable and receivable.
• Assist with updating the website information and data.
• Assist with preparing publications, including newsletters, reports, and other data.
• Coordinate mailing requests for collaterals and resources.
• Track office supplies, inventory, and orders as directed.
• Support staff with projects and tasks.

SKILLS AND ABILITIES

• Strong organization skills and extreme attention to detail.
• Knowledge of office practices and procedures in a professional environment.
• Knowledge of grammatical standards and the ability to adhere to those standards.
• Possesses skills in operating various office equipment.
• Ability to communicate, both verbally and in writing, with business contacts in a courteous and professional manner.
• Proficiency in Microsoft Office and the willingness and ability to learn new systems.
• Ability to organize, prioritize and complete multiple projects in a detail‑oriented manner.
• Skill and competence to work independently and ability to multi‑task.
• Self‑motivated, able to take initiative and see complex tasks through to completion.
• Ability to work collaboratively with multiple internal and external partners.
• Experience working with databases.
• Ability to problem solve and propose solutions.
• Strong interpersonal skills including self‑awareness, sensitivity and valuing others.
• Dedication to public service with an unfailing commitment to act with civility, be nonpartisan in performing CSG duties, and be a responsible steward of member and donor funds.

EXPERIENCE AND EDUCATION

• Minimum of three years providing executive‑level administrative and operational support in a professional office environment.
• Proven experience managing project timelines deliverable.
• High school diploma or GED required. An associate degree is preferred.

COMPENSATION

The salary range for this position, based in Lexington, KY, is $45,000 to $55,000. This salary range is subject to change based on work location and market conditions.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.