Operations Coordinator

hcaoa-careers; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Training & development

Health, dental, and vision benefits

Paid training

15% tuition discount

Job summary

ComForCare Home Care Las Vegas West – Veteran-Owned in Las Vegas, NV is seeking an Operations Coordinator to manage caregiver scheduling, onboarding, and ongoing compliance while supporting recruitment and retention efforts.

You will ensure zero gaps in coverage, maintain audit-ready processes, and drive client satisfaction through clear communication with families and referral sources. The role requires reliability, organization, and a passion for serving veterans and seniors.

Qualifications

• Must have proven experience in a home care or senior care office setting.
• Demonstrated self-starting and proactive work style.
• Strong organizational and communication abilities.
• Attention to detail and integrity, with problem-solving skills.
• Proficiency with Google Workspace (Sheets, Docs, Calendar).

Responsibilities

• Own caregiver scheduling to ensure full coverage with zero gaps.
• Lead onboarding and compliance processes (fingerprints, physicals, TB tests, CPR).
• Support recruiting: screen candidates, schedule interviews, build caregiver pipeline.
• Manage caregiver performance, communication, and retention.
• Drive client satisfaction through communication with clients, families, and referral sources.
• Use Google Workspace to maintain organized operations.
• Contribute to growth goals, expanding veteran services in Las Vegas.

Skills

Proven experience in home care office

Self-starter

Organizational skills

Communication skills

Problem-solving

Google Workspace

Reliable transportation

Driver's license

Tools

Google Workspace

Job description

Benefits

• 401(k) matching
• Company parties
• Training & development

Operations Coordinator

ComForCare Home Care Las Vegas West – Veteran-Owned

Full-Time | Monday–Friday, 8:30 AM – 5:00 PM (occasional on-call)

Las Vegas, NV

We are a veteran-owned, non‑medical home care agency committed to being the most dependable and compliant provider in the Las Vegas Valley. We operate fully above-board with 100% compliant caregivers and are known for our reliability — when we say our caregivers will be there, they show up. Our mission is to deliver quality care to veterans and seniors while growing the number of veterans and private‑pay/Long Term Care Insurance clients we serve.

What You’ll Do

• Own caregiver scheduling to ensure full coverage with zero gaps.
• Lead onboarding and compliance processes (fingerprints, physicals, TB tests, CPR, etc.) to keep us audit‑proof.
• Support recruiting: screen candidates, schedule interviews, and build a strong caregiver pipeline.
• Manage caregiver performance, communication, and retention proactively.
• Drive client satisfaction through excellent communication with clients, families, and referral sources.
• Use Google Workspace (Sheets, Docs, Calendar) to maintain organized, efficient operations.
• Contribute to our growth goals — especially expanding veteran services in Las Vegas.

What We’re Looking For

• Proven experience in a home care or senior care office setting (required).
• Strong track record as a self‑starter who is proactive rather than reactive.
• Excellent organizational, communication, and problem‑solving skills.
• High integrity and attention to detail.
• Proficiency with Google Workspace.
• Passion for serving veterans and seniors.
• Reliable transportation and valid driver’s license.
• Must pass background check and drug screening.

What We Offer

• Competitive pay with performance‑based raises.
• Health, dental, and vision benefits.
• Paid training and professional development.
• 15% tuition discount through Southern New Hampshire University.
• Direct deposit, overtime, and holiday pay.
• A supportive, results‑oriented environment where your work directly helps veterans and families.

ComForCare Home Care Las Vegas West is an Equal Opportunity Employer.