Operations Coordinator

Fire Dex, LLC; Lakewood (CO); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Profit-sharing bonuses based onCompany

Paid time off and parental leave

401(k) with employer matching

Employee Assistance Program (EAP) for

Job summary

Gear Wash in Lakewood, CO is looking for an organized Operations Coordinator to keep our service process running smoothly. You will track gear, process orders, support customers, and coordinate deliveries while learning our systems.

The role emphasizes strong computer skills, attention to detail, and a team-first attitude, with opportunities to move into supervisory roles as Gear Wash grows.

Qualifications

• Strong computer skills and ability to learn new software systems.
• Strong organizational skills and attention to detail.
• Strong communication and customer service skills.
• Team player with a positive attitude and willingness to help wherever needed.
• Experience in customer service, logistics, inventory control, warehouse operations, manufacturing, production, or a related environment preferred.
• Valid driver's license and acceptable driving record.
• Ability to occasionally lift and/or move up to 50 pounds.
• Profit-sharing bonuses based upon company success
• Paid time off and parental leave
• 401(k) with employer matching
• Employee Assistance Program (EAP) for your household

Responsibilities

• Track firefighter gear throughout the service process and help ensure accurate and timely delivery.
• Process work orders, invoices, and customer documentation.
• Communicate with fire departments and internal teams regarding equipment status and service needs.
• Answer phone calls and provide administrative support.
• Learn and utilize the Gear Wash App and other company systems.
• Assist with equipment maintenance and company verification programs.
• Occasionally drive company vehicles to support customer pickups, deliveries, and operational needs.
• Jump in wherever needed to support customers, coworkers, and company goals.

Skills

Computer skills

Organizational skills

Customer service

Logistics

Team player

Lifting up to 50 pounds

Tools

Gear Wash App

Company systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Coordinator

Full Time Lakewood, CO, US

Operations Coordinator – Firefighter PPE

At Gear Wash, we serve those who serve.

We're looking for an organized, dependable, and computer-savvy Operations Coordinator to help keep our operation running smoothly. This role is the hub of the operation—tracking firefighter gear through the service process, coordinating workflow, supporting customers, solving problems, and ensuring nothing falls through the cracks.

If you're the type of person who likes staying organized, learning new systems, helping others, and jumping in wherever needed, this could be a great fit. No two days are exactly alike. You may be processing work orders, helping customers, supporting production, coordinating deliveries, tracking inventory, or solving an urgent operational issue.

Most importantly, you'll help ensure firefighters receive clean, compliant, and ready-to-use gear when they need it most.

Career Path: This position provides an opportunity to learn all aspects of the operation, develop leadership skills, and grow into future supervisory positions as Gear Wash continues to expand.

Responsibilities Include:

• Track firefighter gear throughout the service process and help ensure accurate and timely delivery.
• Process work orders, invoices, and customer documentation.
• Communicate with fire departments and internal teams regarding equipment status and service needs.
• Answer phone calls and provide administrative support.
• Learn and utilize the Gear Wash App and other company systems.
• Assist with equipment maintenance and company verification programs.
• Occasionally drive company vehicles to support customer pickups, deliveries, and operational needs.
• Jump in wherever needed to support customers, coworkers, and company goals.

Schedule:

Monday through Friday, 8:00 a.m. – 4:30 p.m.

Pay Rate:

$20-$25 per hour, based on experience.

Qualifications

• Strong computer skills and ability to learn new software systems.
• Strong organizational skills and attention to detail.
• Strong communication and customer service skills.
• Team player with a positive attitude and willingness to help wherever needed.
• Experience in customer service, logistics, inventory control, warehouse operations, manufacturing, production, or a related environment preferred.
• Valid driver's license and acceptable driving record.
• Ability to occasionally lift and/or move up to 50 pounds.
• Profit-sharing bonuses based upon company success
• Paid time off and parental leave
• 401(k) with employer matching
• Employee Assistance Program (EAP) for your household

More About Us

Location: Lakewood, CO

Mission: To serve those who serve

Gear Wash is an equal opportunity employer to all, regardless of age (40 and over), ancestry, color, disability (physical and mental, including HIV and AIDS), genetic information, gender identity and expression, marital status, medical condition, military or veteran status, national origin, race (including traits historically associated with race, such as hair texture and protective hairstyles), religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, or any other basis protected by law. We are committed to a diverse and inclusive workforce and actively seek to ensure that our hiring and employment practices reflect this commitment.