Operations Coordinator

Adapt Laser; Kansas City (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Adapt Laser Systems is seeking an Operations Coordinator to join the team in Kansas City. The role focuses on order fulfillment, shipping coordination, and collaboration with Revenue Operations to ensure accurate invoicing and timely documentation.

The position supports purchasing, AR/AP activities, and vendor/customer record management in a fast-paced manufacturing environment.

Qualifications

• Experience in order fulfillment, AR/AP, and purchasing workflows.
• Familiarity with shipping, invoicing, and document controls.
• Comfort handling vendor and customer records and quotes.

Responsibilities

• Fulfill and receive orders; pick, pack and stage items.
• Coordinate parcel and small LTL shipments; prepare labels and documents.
• Upload photos; attach BOL and packing lists; track purchases.
• Process RMAs; assist Revenue Operations Supervisor with records and invoicing.
• Support invoicing, milestone billing, and portals; ensure accuracy.
• Assist AR cash application, collections, AP entries; manage inboxes.
• Support purchasing: PO creation, delivery coordination, vendor onboarding.

Skills

Order fulfillment

Accounts receivable

Accounts payable

Purchasing

Shipping coordination

RMA processing

Vendor relations

Tools

ERP software

CRM

Job description

Adapt Laser Systems has supported North America for 15+ years with laser cleaning solutions to many of the cleaning problems facing industrial applications. As the only manufacturer that offers fiber-coupled, compact, mobile, or stationary laser cleaning units, with 20 to 1000 watts of laser power for a wide range of applications either handheld or automated, we have successfully implemented thousands of systems worldwide and established laser cleaning market leadership with our sole focus and expertise on laser cleaning.

Adapt Laser Systems is a portfolio company of CION Investment Corp.

The Opportunity

Reporting to the Director of Operations/Logistics, the ideal candidate for this position will be a self- starter with a knack for task prioritization and the ability to respond quickly and professionally in a fast- paced business environment. The Operations Coordinator will work closely with management team members, so flexibility and strong time management skills are a must.

Responsibilities:

• Order fulfillment and receiving
  • Pick, pack and stage orders
  • Arrange parcel and small LTL shipments including label creation, parcel/LTL bookings and Next Day Air/urgent shipments
  • Photo uploads, BOL/packing list attachments
  • Receive and track purchases
  • Routine RMA processing including logging and reconciliation execution
  • Assisting the Revenue Operations Supervisor with the following
    • Customer and vendor record set-up and maintenance. Customer contract reviews as requested by Revenue Operations Supervisor
    • Customer quotation assistance, order acceptance, and entry oversight
    • Document controls & shipping including proforma/commercial invoices, BOLs/packing lists, customs compliance, commercial document onboarding and audit evidence and retention (parts only)
    • Invoicing including managing milestone billing, invoicing governance, dispute resolution, and managing customer specific invoicing portals
    • Arrange parcel and small LTL shipments as directed.
• Accounting/ Book-keeping – Assist the Revenue Operations Supervisor with the following:
  • AR cash application and collections follow-up
  • AP bill entry, review (for billing accuracy) and dispute resolution
  • Manage AP and AR inboxes
• Purchasing – Assist the Revenue Operations Supervisor with the following:
  • P.O. creation, submission (mainly parts) and tracking (including follow-ups)
  • Delivery coordination and receipt management
  • Vendor onboarding