Operations Coordinator

REIC; Hazeltine (MN); On-site; USD 40,000 - 56,000; Full time

Job summary

EmergencyMD is seeking an Operations Coordinator to be the heartbeat of our Rental Shop, tracking equipment, managing paperwork, and ensuring smooth rentals from pick-up to delivery. You'll collaborate with operations, fleet, and finance teams in a fast-paced environment.

Responsibilities include master tracking of assets and customer data, coordinating pickups/deliveries, assisting billing, and supporting warehouse tasks.

Qualifications

• 3–5 yrs admin, rental coordination or customer service preferred.
• Tech-savvy with solid organizational skills.
• Clear written and spoken communication.
• Problem solver who can juggle priorities.
• Valid driver’s license with clean record.

Responsibilities

• Be the master tracker: keep tabs on rental assets, customer info, fleet status, contracts, and paperwork.
• Coordinate pickups, deliveries, and logistics from pickup to delivery.
• Help keep billing and invoicing accurate and complete.
• Partner with suppliers and set up purchase orders to keep operations running smoothly.
• Keep equipment visible in GeoForce (GPS for our gear).
• Support warehouse operations: receiving, shipping, and inventory.
• Cross-train with teammates to ensure the crew stays sharp.
• Deliver excellent customer service and experiences.

Skills

Customer service

Administrative tasks

Logistics coordination

Communication

Driver's license

Job description

Rental Shop Admin Rockstar Wanted!

As our Operations Coordinator, you’ll be the heartbeat of the shop-keeping track of equipment, wrangling paperwork, and making sure every rental runs smoothly from pick-up to delivery. You’ll partner with awesome teammates across operations, fleet, and finance, and you’ll get a front-row seat to the action in a fast-paced, high-energy environment.

This isn’t your average desk job-you’ll play a key role in keeping projects moving, customers happy, and our fleet in tip-top shape.

What You’ll Be Doing

• Be the master tracker: keep tabs on rental assets, customer info, fleet status, contracts, and paperwork.
• Coordinate pickups, deliveries, and logistics magic-from hotshot trucking to cross-border shipments.
• Help keep billing and invoicing on point (aka: making sure no paperwork goes missing!).
• Partner with suppliers and set up purchase orders-because the shop can’t run without the right parts.
• Keep equipment visible in GeoForce (aka: GPS for our gear).
• Pitch in with warehouse operations-receiving, shipping, inventory, and all the moving pieces.
• Occasionally roll up your sleeves-tagging vehicles, applying decals, or helping with HSE safety support.
• Cross-train with teammates so the whole crew stays sharp.
• Deliver amazing customer service-because you’re not just pushing paper, you’re making experiences better.

Why You’ll Love It Here

• Every day is different-no cookie-cutter work.
• You’ll get to learn about equipment, logistics, and operations while building real career skills.
• Be part of a tight-knit, supportive team that thrives on collaboration.
• Career development and upward mobility opportunities in a company that’s constantly on the move and in high growth mode!
• Bonus: forklift certification on us (yep, you’ll get licensed to drive some cool gear).

What We’re Looking For

• Customer focused AND safey minded operations or administrative professional (3-5 yrs of admin, rental coordination or customer service preferred).
• Tech-savvy with solid organizational skills.
• Clear communicator-both written and spoken.
• Problem solver who can juggle priorities without breaking a sweat.
• A people person who knows customer service is more than a smile-it’s about solving problems.
• A valid driver’s license (with a pretty clean record).

Special note: You’ll sometimes be exposed to warehouse/shop environments-so be ready for a little variety (think PPE, ladders, dust, noise, and occasional weather exposure).

REIC is NOT open to 3rd party recruiter solicitations.

REIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs, as well as a full background check, is required of all newly hired employees.