Operations Manager

REIC; Morgantown (WV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary + bonus

Health, dental, and vision coverage

401(k) with company match after 90 day

3 weeks PTO + 9 paid holidays

Professional development and training

Volunteer opportunities

Family-style culture

Job summary

REIC Rentals in Morgantown, WV is seeking an Operations Manager who will lead a busy equipment service branch, drive safety, and deliver exceptional customer service while building a high‑performing team.

You will oversee scheduling, equipment readiness, budget management, process improvement, and performance metrics, and you will collaborate with senior leadership to align goals with growth strategies and a strong safety culture.

Qualifications

• Proven experience leading multiple departments including operations, service, or technical teams.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of fleet management, dispatching, scheduling, or rental operations.
• Ability to analyze data, improve processes, and meet performance goals.
• A passion for safety, teamwork, and creating a positive work culture.

Responsibilities

• Oversee day-to-day operations of a busy equipment rental branch.
• Lead, coach, and develop a team of service technicians and office staff.
• Uphold a strong customer and safety focused culture.
• Oversee scheduling, equipment readiness, and workflow efficiency.
• Manage budgets, costs, and performance metrics.
• Collaborate with senior leadership on goals and growth strategies.
• Promote teamwork and continuous improvement.

Skills

Leadership

Communication

Problem solving

Fleet management

Data analysis

Safety culture

Teamwork

Education

Bachelor's degree

Job description

Operations Manager - Lead, Inspire, and Drive Excellence

About REIC Rentals

At REIC Rentals, we're more than a leading name in specialty equipment rentals - we're a team that believes in service, safety, and people first. With 55+ locations across North America, we deliver high-performance equipment and expert support that keeps projects running safely, on time, and on budget.

We're growing fast and looking for a Morgantown, West Virginia based Operations Manager who’s passionate about leading and developing people, optimizing processes, and creating a positive, high-performing equipment service centers.

What You'll Do

As an Operations Manager, you'll oversee the day-to-day operations of a busy equipment rental branch - ensuring exceptional customer service, safety, and team performance. You'll be the driving force behind our local success, leading by example and empowering your team to achieve operational excellence.

You will

• Lead, coach, and develop a team of equipment service technicians and office professionals.
• Uphold a strong customer and safety focused culture.
• Oversee scheduling, equipment readiness, and workflow efficiency.
• Ensure top-quality equipment standards and strong safety practices.
• Drive customer satisfaction through responsive, reliable service.
• Manage budgets, costs, and performance metrics.
• Collaborate with senior leadership on business goals and growth strategies.
• Promote a culture of teamwork, accountability, and continuous improvement.

What You Bring

• Proven experience managing multiple departments including operations, service, or technical teams.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of fleet management (dispatching and scheduling), rental operations, or related industries.
• Ability to analyze data, improve processes, and meet performance goals.
• A passion for safety, teamwork, and creating a positive work culture.
• Bachelor's degree or 10+ years of relevant management experience.

Why You'll Love REIC Rentals

• Competitive salary + bonus opportunities
• Health, dental, and vision coverage for you and your family
• 401(k) with company match after 90 days
• 3 weeks PTO + 9 paid holidays
• Ongoing professional development and leadership training
• Company-paid volunteer opportunities
• A supportive, family-style culture where your ideas and leadership matter

Veterans encouraged to apply!

REIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs, as well as a full background check, is required of all newly hired employees.