Operations Coordinator

Drew Ag Transport; Greenville (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Drew Ag Transport is seeking a qualified candidate in Greenville, Ohio, to manage transportation orders and serve as the primary contact for drivers. This role involves maintaining communication with customers regarding their shipments and coordinating solutions for vehicle breakdowns.

The ideal candidate will plan and dispatch local drivers while ensuring high service standards and compliance with regulations.

Responsibilities

• Create and manage transportation orders within our TMS system.
• Serve as the primary point of contact for drivers regarding dispatch instructions.
• Maintain direct communication with customers on shipment status.
• Handle vehicle breakdown calls and coordinate timely solutions.
• Plan and dispatch local drivers.
• Collaborate with drivers, customers, and management to maintain service levels.
• Support compliance with company policies and transportation regulations.

Job description

Job Description

• Create and manage transportation orders within our TMS system.
• Serve as the primary point of contact for drivers regarding dispatch instructions, route changes, load information, and operational questions.
• Maintain direct communication with customers, providing updates on shipment status, delivery schedules, and service-related inquiries.
• Handle vehicle breakdown calls and coordinate timely solutions with drivers, maintenance providers, and management to minimize service disruptions.
• Plan and dispatch local drivers.
• Collaborate with drivers, customers, and management to maintain high levels of service and operational efficiency.
• Support compliance with company policies, transportation regulations, and safety standards.