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This is a remote position.
Position Summary
We are seeking a highly motivated, organized, and resourceful Operations Coordinator to support our CEO and Marketing/Channel team. This is a high-visibility role requiring discretion, excellent judgment, and the ability to manage fast-paced, confidential, and dynamic business operations while supporting key alliance partners. The ideal candidate has experience supporting C-suite or Senior Management and is comfortable working in a fast-paced, entrepreneurial environment.
Key Responsibilities
Executive Support
- Manage the CEO’s calendar, including scheduling meetings, prioritizing tasks, and resolving scheduling conflicts.
- Coordinate domestic and international travel arrangements, itineraries, and logistics for C Suite team.
- Schedule/coordinate key client and partner meetings.
- Ensure CEO inbox management, including timely follow-ups and professional correspondence.
- Draft and edit emails, presentations, and reports on behalf of the CEO.
- Support expense reimbursement submission and tracking for CEO.
- Handle confidential information with integrity and discretion.
- Conduct research and compile data for executive decision-making.
- Take ownership of special projects as assigned, often involving cross-functional coordination.
Marketing Operations
- Support planning and logistics for internal and external meetings, executive retreats, and channel/marketing events.
- Support marketing materials and marketing collateral inventory and logistics to and from events.
- Track and manage event registration lists, leads, and follow-up tasks.
- Maintain and update partner profiles, listings, and collateral in ServiceNow Partner Portal and App Store.
- Coordinate internal marketing calendar, ensuring alignment across events, campaigns, and partner activities.
- Support execution of campaigns via HubSpot (email marketing, landing pages, nurture flows).
- Support social media scheduling and content development with guidance from Channel Manager.
- Support creation and updates to sales enablement and marketing collateral (case studies, one-pagers, presentations).
- Support Channel Manager in coordination of scheduling calls with partner account executives.
Requirements
Qualifications
Required:
- 3-5 years of experience supporting a C-level executive or Senior Management, ideally in consulting, technology, or fast-paced startup environments
- Excellent verbal and written communication skills
- Proven ability to manage multiple priorities and deliver under pressure
- Proficient in Microsoft Office Suite, Google Workspace, Zoom, and project management tools (e.g., Asana, Trello)
- Strong organizational and project management skills; attention to detail is a must
- Resourcefulness; must know when and how to take appropriate action
- Ability to work well in a team and independently
- Enjoys working in an autonomous/independent environment
- Available during a standard workday 8-5, MT or PT Time Zone
- Denver, CO or Phoenix, AZ locations preferred
Preferred:
- Prior experience supporting an executive in the cybersecurity, risk, or SaaS space
- Familiarity with ServiceNow or enterprise consulting operations
- Bachelor’s degree in business, Communications, or related field
- Prior experience in CRM technology
- Understanding of partner ecosystems (experience with ServiceNow or other SaaS ecosystems is a plus)
Benefits
About Templar Shield
Templar Shield is a fast-growing, vendor-agnostic consulting and advisory firm specializing in Enterprise Risk Management, Cybersecurity, Identity and Access Management (IAM), Operational Resilience, and AI Governance. As a trusted ServiceNow Partner, we deliver strategic solutions across critical infrastructure, financial services, public sector, and healthcare to help clients manage risk, enable compliance, and drive digital transformation.
Why Join Templar Shield?
- Be part of a mission-driven company influencing the future of risk and AI governance.
- Work directly with a visionary CEO and leadership team.
- Enjoy a flexible work environment and significant growth potential.
- Competitive compensation and benefits.
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
AdministrativeIndustries
IT Services and IT Consulting
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