Operations Coordinator

Denison Ministries; Dallas (TX); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Work Remote Flexible

Employer provided Health Insurance

Employer provided Dental and Vision

Job summary

Denison Ministries in Dallas is seeking an Operations Coordinator to process donations and manage product fulfillment across brands. You will support donor data accuracy, donor acknowledgements, and year-end receipts while coordinating shipments with a third-party logistics partner.

The role requires strong communication, organizational skills, and proficiency with Google Workspace and Excel. You will work with Marketing, Finance, HR, and Operations to execute projects and provide reliable admin

Qualifications

• Strong communication, organization, and detail orientation required.
• Proficient with Google Suite and MS Excel.
• Ability to meet deadlines and work with others.

Responsibilities

• Process and record incoming daily donations (check, cash, ach, credit, stock) into the donation platform.
• Ensure accuracy of donor database and agreement with connected applications.
• Assist with management of ongoing donor acknowledgements, thank you letters, and year-end receipts.
• Manage the shipment of all product orders from third party logistics partner.
• Coordinate shipping of new products from printer to third party logistics partner with Marketing Department.
• Process requests for physical products by entering into fulfillment systems or shipping directly from office inventory stock.
• Collaborates and communicates with internal staff, customer service representatives, service providers, and others involved in the shipment and receipt of products.
• Assist with management of physical inventory (e.g., kitting, de-kitting, disposal).
• Assist with customer service calls and email responses when Senior Customer Service Advocate is out of the office.
• Issue invoices for bulk book orders and advertising sales
• Manage and execute projects and tasks within the Finance, Human Resources and Operations division as assigned by the CFO or Director of Finance.
• All other duties as assigned.

Skills

Communication skills

Organization

Attention to detail

Problem solving

Time management

Team collaboration

Adaptability to new software

Education

No degree required

Tools

Google Workspace

Excel

Job description

Operations Coordinator

Reports to: Director of Finance

Division: Finance, Human Resources & Operations

Status: Full Time

FLSA Classification: Non-Exempt

Latest Revision Date: September 26, 2026

The Operations Coordinator will process incoming donations and fulfillment of products across all brands.

SUPERVISORY RESPONSIBILITIES

None.

DUTIES/RESPONSIBILITIES

• Process and record incoming daily donations (check, cash, ach, credit, stock) into the donation platform.
• Ensure accuracy of donor database and agreement with connected applications.
• Assists with management of ongoing donor acknowledgements, thank you letters, and year-end receipts.
• Manages the shipment of all product orders from third party logistics partner.
• Coordinates shipping of new products from printer to third party logistics partner with Marketing Department.
• Process requests for physical products by entering into fulfillment systems or shipping directly from office inventory stock.
• Collaborates and communicates with internal staff, customer service representatives, service providers, and others involved in the shipment and receipt of products.
• Assist with management of physical inventory (e.g., kitting, de-kitting, disposal).
• Assist with customer service calls and email responses when Senior Customer Service Advocate is out of the office.
• Issue invoices for bulk book orders and advertising sales
• Manage and execute projects and tasks within the Finance, Human Resources and Operations division as assigned by the CFO or Director of Finance.
• All other duties as assigned.

REQUIRED SKILLS/ABILITIES

Excellent verbal and written communication, organization, detail orientation, and problem-solving skills.

Proficient with Google Suite and Microsoft Office Suite specifically Excel.

Excellent time management skills with a proven ability to meet deadlines.

Work well with others and quickly learn new software tools such as AI, donor, website, social, and email applications.

Must live in the Dallas Metroplex area.

EDUCATION

No specific degree requirements.

BENEFITS

• Work Remote Flexible
• Employer provided Health Insurance
• Employer provided Dental and Vision Insurance