Operations Coordinator

The Kraft Group & Affiliates; Boylston (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

The Kraft Group & Affiliates is seeking an Operations Coordinator to support production, quality, environmental health, and sustainability efforts under the Director of Health and Safety.

You will perform quality checks on high-importance orders, prepare reports, assist with returns and reworks, and help implement the Health and Safety program. The role requires detail orientation, teamwork with plant staff, and the ability to follow established protocols.

Qualifications

• High school diploma or equivalent required.
• Associates/Bachelor’s degree in management, manufacturing, or related field preferred.
• 0-2 years of experience in a manufacturing environment; paper/packaging experience preferred.
• Must be able to travel to other sites and regions as needed.
• Must be able to spend most time in the plant with operators, maintenance, and vendors.

Responsibilities

• Perform and document quality checks on high-importance orders and report issues to the Quality Supervisor.
• Create and distribute defined quality reports and forms for high-importance orders.
• Assist in processing customer returns and reworks including inspection and reporting findings.
• Support quality, environmental health, and sustainability initiatives as directed by the Director of Health and Safety.
• Understand and support operations by working closely with production staff.
• Inform the Director of Health and Safety of compliance or policy concerns.

Skills

Attention to detail

Critical thinking

Communication

Problem solving

Independent learning

Adaptability

Teamwork

Education

High school diploma or equivalent

Associates/Bachelors in management/manufacturing or related field

Tools

Microsoft Office

Job description

The Operations Coordinator performs support duties in the fields of production, quality, environmental health, and sustainability. Under the direction of the Director of Health and Safety, this role will assist with all day-to-day tasks within this broad department and provide assistance to all production staff on related topics.

Duties And Responsibilities

• Perform and document quality checks on high-importance orders and immediately report board quality issues or deviations from customer specifications to the Quality Supervisor
• Create and distribute defined quality reports including summaries of internally reported instances of quality non-conformance and Quality System Forms for high-importance orders
• Participate in the processing of all customer returns and reworks including the inspection of returned product and reporting on findings to Quality leadership
• Support all quality, environmental health, and sustainability initiatives as directed by the Director of Health and Safety
• Understand and support operations processes by working side-by-side with production associates
• Inform the Director of Health and Safety of any compliance and/or policy concerns in a timely manner
• Assist in ensuring that the company is in compliance with applicable federal and state laws and regulations
• Assist in compiling accident reports to ensure accuracy and completeness
• Assist in implementing the company Health and Safety program to prevent or correct unsafe working conditions
• Participate in cross training assignments with production tasks
• Special projects and assignments as business dictates.
• Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA.

Supervisory Responsibilities

• This position has no supervisory responsibilities

Skills And Qualifications

• High school diploma or equivalent required
• Associates/Bachelor’s degree in management, manufacturing, or a related field preferred
• 0-2 years of experience in a manufacturing environment, paper and packaging experience preferred
• Must be able to travel to other sites and regions as needed
• Must be able to spend a majority of the time in the plant with machine operators, maintenance personnel, and vendors
• Must be able to influence others to achieve results
• Must be able to think critically and solve problems
• Must have attention to detail and focused concentration.
• Must be able to learn new tasks and complete tasks independently.
• Must be able to complete tasks that require a particular speed or productivity quota.
• Must be able to adhere to process protocol and must be able to apply established protocols in a timely manner.
• Must have a strong working knowledge of Microsoft Office products

PHYSICAL DEMANDS

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to sit for long periods of time, stand walk, use a computer and other office equipment.
• Ability to frequently sit, stand, walk, stoop, kneel, crouch, crawl and climb.
• Ability to frequently talk, hear, and smell.
• Ability to frequently reach with hands and arms. Use hands to finger, handle or feel objects, tools, or controls.
• Vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is occasionally required to reach with hands and arms.
• The employee must regularly lift and/or move up to _25_ pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

• The noise level in the work environment is usually loud (80+dB).
• Frequently exposed to wet and/or humid conditions.
• Occasionally exposed to loud, moving mechanical equipment; high precarious places; vapors or corrosive chemicals; hot and cold; blood borne pathogens; and risk of electrical shock.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver’s license preferred

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.