Operations Coordinator

CU Denver; Aurora (CO); Hybrid; USD 62,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Vacation and sick leave

Tuition benefit

Job summary

The University of Colorado Anschutz Medical Campus is seeking a Senior Operations professional to manage day-to-day operations for the Adult Clinical Teams and drive business, operational, and clinical projects. You will coordinate scheduling, purchasing, credentialing, and related support services across multiple locations.

The role emphasizes independence, analytical skills, and leadership in implementing department strategies with the People Operations team and senior leadership.

Qualifications

• Bachelor's degree required in business, administration, finance, or related field.
• Two years of professional level experience supporting operations of a program or team.
• Substitution of education/experience allowed on a year-for-year basis.

Responsibilities

• Manage day-to-day operations for the Adult Clinical Teams across all locations, using QGenda scheduling system.
• Coordinate purchasing, reimbursements, credentialing, and related support services for accuracy and timeliness.
• Lead projects for APP Team initiatives and track progress and outcomes.

Skills

Presentation skills

Communication skills

Relationship building

Project management

Education

Bachelor's degree in business or related field

Tools

QGenda scheduling system

Job description

Job Summary

Jobs in this career family provide general business operations of the organization or a combination of operational responsibilities covering multiple career families.Functions include institutional research, statistical analysis, policy development and review, strategic planning and broad unit business operations such as parking and transportation services, risk management, childcare services, real estate and property management, retail services or job responsibilities that combine fiscal, HR and operational management responsibilities.

Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field.Work is performed fully independently.

Key Responsibilities:

• Manage day-to-day operations for the Adult Clinical Teams across all clinical locations, including the QGenda scheduling system, call schedules, incentivized shifts, FMLA requests, and FTE changes.
• Partner with Administrative Assistant IIIs and the Adult Clinical Program Manager to ensure purchasing, reimbursements, credentialing, and related support services are completed accurately and on time.
• Plan, implement, and execute business, operational, and clinical projects for APP and Departmental leadership, developing processes to track and report progress and outcomes.
• Serve as project lead for APP Team initiatives, establishing project plans, coordinating stakeholders, and monitoring activities through completion.
• Develop, implement, and maintain administrative policies, procedures, handbooks, and guidelines for the Adult APP Teams in collaboration with People Operations, Legal, and Risk Management.
• Support the annual 360-degree evaluation process, driving continuous improvement in staff performance assessments.
• Lead communication strategies and stakeholder coordination that promote collaboration and support the implementation of departmental strategies and goals across the Adult Clinical Teams.

Work Location:

Onsite to hybrid - This role is expected to work onsite initially for at least three months to train in the role and build and establish relationships and is located in Aurora, Colorado. After three months, and upon supervisor's determination, the role will be considered for a flexible hybrid work schedule. Following the CU Anschutz Chancellor's requirement for employees to be on campus a minimum of three days/week, the supervisor is responsible for determining the required number of on-campus days/week (three or greater) based on the position's level of focus work, collaboration needs, etc. The Department places a high value on building working relationships and collaboration.

Why Join Us:

The University of Colorado School of Medicine and the Department of Anesthesiology is a world-class medical destination at the forefront of transformative education, science, medicine, and healthcare. The Department of Anesthesiology has several clinical specialties and is a nationally recognized leader in anesthesiology and peri-operative medical education. We are dedicated to developing leaders in anesthesiology and perioperative medicine who demonstrate clinical excellence, professionalism, and a commitment to life-long learning. Our faculty have a resolve to create an exciting academic environment that will build upon what is already recognized as one of the finest residency programs in the country, and by advancing education within our specialty, we continue to improve the lives of learners and patients in a complex and evolving world of medicine.

But we cannot do it all without our staff! Join a team that strives to support and improve our education, research, and clinical missions. Joining the People Operations Team specifically means joining a tight-knit and collaborative team that works closely with faculty leaders and administrative staff in a highly rewarding environment. Outside of the team itself, Department of Anesthesiology staff members have the opportunity to collaborate on projects across various teams and committees throughout the year. All Department of Anesthesiology staff have access to the University of Colorado's second-to-none benefits package, retirement plans, significant vacation and sick leave, 15+ paid holidays/year, tuition assistance, and wellbeing resources.

Why work for the University?

We have AMAZING benefits and offerexceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications

Minimum Qualifications:

• A bachelor's degree in business, business administration, finance, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution
• Two (2) years of professional level experience supporting the operations of a program or team
  • Substitution: A combination of education and related technical/military/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Preferred Qualifications:

• Experience working in a healthcare clinic or medical field in an administrative capacity
• Experience utilizing and/or managing complex scheduling systems such as QGenda
• Experience working in higher education and/or academic medicine and in large settings
• Experience with financial forecasting and/or analysis, budget analysis, and/or management concepts

Knowledge, Skills and Abilities:

• Strong and effective presentation and communication skills, both oral and written.
• Ability to quickly establish and maintain effective working relationships with employees at all levels throughout the institution.
• Ability to support multiple projects simultaneously while effectively managing time and prioritizing tasks.
• Outstanding customer service skills.
• Demonstrated commitment to advance diversity and inclusion.
• Proven ability to work with all levels of staff and leadership.
• Ability to work with a high degree of independence and latitude.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $61,616 - $82,566.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [e-mail].

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.