Operations Coordinator

Signal of Albuquerque; Albuquerque (NM); On-site; USD 42,000 - 52,000; Full time

Job summary

Middleton Place in Albuquerque, New Mexico, is seeking an Operations Coordinator responsible for supervising security officers, providing coaching, and conducting training. The ideal candidate must possess a Level 2 security license and be able to manage schedules while ensuring the completion of contracted services.

Key responsibilities include performance reviews, conducting daily huddles, and participating in the hiring process. Candidates should have strong communication skills and a commitment to maintaining high operational standards.

Qualifications

• Must have Level 2 security license.
• Experience in coaching and performance management.
• Strong communication skills for team leadership.

Responsibilities

• Coach and monitor officers on duties and responsibilities.
• Conduct daily huddles and provide feedback.
• Participate in the hiring process and conduct interviews.
• Ensure equipment maintenance and communicate needs.
• Manage schedules and cover shifts as necessary.
• Communicate regularly with the Operations Manager when the hiring process is initiated.
• Responsible for inventory or equipment maintenance including uniforms, vehicles, devices, etc and communicating needs and issues to their Director of Operations.
• Participating in a performance review during recommended time frames with the Director of Operations to enhance the Officer Brand Experience.
• Responsible for ensuring schedule is complete to fulfill contracted services and will cover shifts as necessary to ensure completion while minimizing overtime.
• Responsible for recommending and issuing disciplinary action against personnel in violation of the Signal SOP. Furthermore, providing positive recognition for personnel going above and beyond the Signal expectations.

Skills

Coaching and monitoring

Conducting performance reviews

Inventory management

Communication skills

Education

Level 2 Security License

Job description

(Operations Coordinator)

MUST HAVE LEVEL 2 SECURITY LICENSE

• Coach and monitor Officers on Duties, Responsibilities and report writing.
• Conducts daily huddles, spot checks with officers under their supervision, providing feedback and recognition as needed.
• Responsible for daily checks and training of all officers employed at Wal-Mart.
• Promptly report any information that may impact the relationship of the Client to the Operations Manager modifying post orders as needed.
• Participate in the hiring process, interviewing candidates and setting up orientation dates and times. Communicate regularly with the Operations Manager when the hiring process is initiated.
• Responsible for inventory or equipment maintenance including uniforms, vehicles, devices, etc and communicating needs and issues to their Director of Operations.
• Participating in a performance review during recommended time frames with the Director of Operations to enhance the Officer Brand Experience.
• Responsible for ensuring schedule is complete to fulfill contracted services and will cover shifts as necessary to ensure completion while minimizing overtime.
• Responsible for recommending and issuing disciplinary action against personnel in violation of the Signal SOP. Furthermore, providing positive recognition for personnel going above and beyond the Signal expectations.

Pay rate: Will discuss at interview