Operations Consultant - Sanctions Screening Center of Excellence

Bank of America; Charlotte (NC); On-site; USD 80,000 - 120,000; Full time

Job summary

Bank of America in the United States is seeking a sanctions screening professional to resolve complex issues and execute transactions for a specific unit. The role involves advising on product and system design within project management methodologies.

The ideal candidate has experience in economic sanctions, KYC, and regulatory compliance, with strong analytical, organizational, and communication skills. In-office collaboration and flexible role responsibilities are emphasized.

Qualifications

• 2+ years in Operations or Compliance with sanctions experience preferred.
• Knowledge of sanctions program requirements and disposition of alerts.
• Experience in client due diligence and KYC.
• Analytical and detail oriented with bias for action.
• Ability to work under pressure and meet deadlines.
• Strong written and spoken communication skills.
• PC proficiency and typing skills.

Responsibilities

• Perform sanctions reviews on transactions and relationships.
• Ensure compliance with OFAC and related regulators.
• Monitor queue volumes and priorities.
• Communicate with Lines of Business to retrieve information or advise decisions.
• Advise on design, development, and implementation of complex products and services.
• Lead and direct activities of a team on special initiatives.
• Provide technical expertise and understand operations processes.
• Develop alternative state approaches and guide program/initiative setup.
• Identify responsibilities and accountabilities for key programs.

Skills

Operations experience

Compliance knowledge

Economic sanctions knowledge

KYC experience

Analytical thinking

Detail oriented

Decision making

Communication skills

Working under pressure

Independent & team work

Tools

Excel

Word

Outlook

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Line of Business Specific Description:

About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles – Wire and ACH – in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America’s customers and transactions to ensure compliance with Bank of America’s Economic Sanctions Program. SSCoE serves BAML’s eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day‑to‑day banking transactions.

Job Description:

This job is responsible for the day‑to‑day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:

• Perform sanctions reviews on a variety of different Transactions and/or Relationships
• Ensure compliance with regulators such as OFAC (Office of Foreign Assets Control)
• Monitor queue volumes and priorities
• Communicate with different Lines of Business to retrieve information or advise of adverse decisions
• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit’s operations processes and implications on other groups within the operations function
• Consults on present‑state, develops alternative future‑state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects

Required Qualifications:

• 2+ year experience in Operations or Compliance; Economic Sanctions experience highly desired
• Experience & Knowledge of economic sanctions program requirements and disposition of sanctions alerts or extensive background with WTX and/or ACH experience
• Experience in client due diligence and KYC
• Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
• Analytical and detail oriented.
• Ability to work under pressure, meet deadlines and navigate change
• Ability to work independently, as well, within a team.
• Strong risk framework and approach.
• Ability to prioritize, use own initiative and be flexible
• Good oral and written communications skills.
• PC proficiency and excellent Keyboarding/Typing skills.
• Schedule: Sunday -Thursday
• Ability to work additional hours outside of the standard work schedule as business needs dictate.

Desired Qualifications:

• Experience in Global Banking & Markets business process
• Knowledge of Excel, Word, Outlook
• Team player attitude, enthusiasm and commitment
• Monitor work flow and team progress, provide feedback to manager/team
• Monitor escalations received from Lines of business and response in timely manner
• Coordinate with other sites/regions to ensure daily SSCOE goals are met
• Provide training to new hires and up skill training to existing associates