Operations Consultant II

Privia Health; Town of Texas (WI); Hybrid; USD 105,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

401K

Paid time off

Wellness programs

Job summary

Privia Health is seeking an Operations Consultant II to manage a portfolio of independent physician practices and drive growth across a multi-specialty medical group. The role emphasizes performance improvement, revenue optimization, and transitioning practices to value-based care.

The position requires 5+ years in healthcare, strong financial acumen, and ability to mentor administrators. Expect 70% travel with a hybrid onsite office presence in Houston; base salary ranges from $105,000 to

Qualifications

• Bachelor’s degree preferred; healthcare master’s or MBA preferred.
• 5+ years healthcare experience, especially with physicians and medical staff.
• Experience with a health system is preferred.
• Quantitatively and financially proficient; able to read and explain financial data.
• Independent, autonomous work style with judgment to elevate situations when needed.
• Strong project management experience handling multiple urgent deliverables.
• Knowledge of Population Health Management and risk-based contracts.
• Reliable transportation required; HIPAA compliance expected.

Responsibilities

• Manage a portfolio of independent physician practices across a multi-specialty group.
• Drive growth and improvement; develop growth plans and manage client relationships.
• Draft and implement action plans to improve and grow revenue.
• Create transparency on financial performance to drive change.
• Track metrics related to finance, revenue cycle, productivity, and customer experience.
• Re-engineer workflows to improve patient throughput and back-office efficiency.
• Mentor practice administrators in managing physician practices.
• Facilitate transition from Fee-For-Service to Value Based Care models.
• Roll out new Privia initiatives and communicate effectively.
• Provide top-notch customer service to clinicians and practices.
• Ensure operations comply with accreditation and regulatory requirements.
• Provide oversight and coaching to performance associates.
• Travel throughout territory ~70%.

Skills

Healthcare experience

Project management

Financial acumen

Autonomy

Education

Bachelor's degree preferred

Healthcare Master’s or MBA highly preferred

Job description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Travel: Hybrid onsite at our Houston Office Tuesday & Thursdays

70% Travel, Supporting our Houston Gulf Coast Market

The Operations Consultant II manages a portfolio of clinically integrated multi-specialty practices and is
accountable for driving overall performance results.

Primary Job Duties:

• Manage and own a portfolio of independent physician practicesacrossa multi-specialty medical group
• Drive growth and improvement to portfolio of physician practices. Develop Growth plans and manage client relationships to meet care center and market goals.
• Draft and implement action plans to improve and grow physician practices’ overall revenue
• Create transparency with practices about their financial performance (or lack thereof), in order to drive change
• Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, and customer experience
• Re-engineer the practice workflow to streamline patient throughput and efficiencyand/or create efficiency in back office workflows
• Mentor and coach practice administrators, in the management of their physician practice
• Facilitate the transition of the physician practice from Fee-For-Service to the future Value Based Care world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Effective leader with a sharp eye for constructive criticism in the physician practice
• Strategic thinker who assesses situations carefully and delivers scalable recommendations and results
• Professional presenter of relevant health care topics
• Become an expert in AthenaHealth’s Performance Management System and EHR
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Provide oversight, coaching and mentoring to assigned performance associates
• Other duties as assigned
• Travel throughout assigned territory on a regular basis (70%)

• Bachelor’s degree preferred. Healthcare Master’s or MBA highly preferred.
• 5+ years of healthcare experience required, particularly working with physicians and medical group staff
• Experience working with a health system preferred
• Quantitatively and financially proficient; must know how to read, interpret and explain financial data
• Comfort in functioning independently and autonomously and can effectively build a case to effect change. Demonstrates the judgment to appropriately elevate situations as necessary.
• Project management experience, juggling multiple projects and urgent deliverables while providing exceptional client service
• General understanding of Population Health Management and how it applies to risk-based contracts
• Must have access to reliable transportation
• Must comply with HIPAA rules and regulations

Interpersonal Skills & Attributes:

• Able to have honest, difficult conversations with doctors about financial performance and areas of improvement
• Extremely bright and analytical. Turns the unknown into knowledge in short order.
• Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
• Expresses ideas clearly and effectively, motivates the listener to action
• Responds calmly and maturely in high pressure situations
• Positive attitude toward company, work, clients, management, and team members
• Uses a customer-focused approach in dealing with conflict and resolution of problems

The salary range for this role is $105,000 to $115,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs).This role is also eligible for an annual bonus targeted at 15% & restricted stock units.The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better whenour people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.