Operations Consultant

Carpedia International; Chicago (IL); On-site; USD 77,000 - 88,000; Full time

Benefits offered by this job

Competitive salary

PTO

Travel perks

Wellness credits

Health coverage

Job summary

Carpedia International, an operations-focused management consulting firm, embeds full-time within client organizations to deliver measurable improvements. Consultants travel across North America, often on-site with clients, delivering hands-on impact.

We seek professionals with 1–2 years of client experience, strong communication, and a passion for continuous improvement and change management. Expect frequent travel across North America and occasional international opportunities.

Qualifications

• Bachelor’s degree required (business education preferred).
• 1-2 years of experience working with clients, utilizing key problem-solving and analytical skills.
• Excellent communication and presentation skills that effectively convey complex business ideas across all levels in an organization.
• Willingness to travel 4-5 days/week across North America and occasionally on international assignments.
• All employees are required to have a valid passport and be eligible to qualify for a TN work visa under USMCA (must be a Canadian, American or Mexican citizen).

Responsibilities

• Analyzing and redesigning work processes and management systems using interviews, observations, data analysis, and various analytical techniques to identify performance and productivity barriers.
• Working directly on-site with our clients and building relationships with client managers to train, coach and support them to bring business changes to life.
• Providing support to client managers to implement changes and ensure they generate measurable financial results.
• Design reporting tools that allow increased visibility within the business and enhanced management controls.

Skills

Bachelor's degree

Client experience

Analytical skills

Communication skills

Leadership / coaching

Willingness to travel

TN visa eligibility (USMCA)

Passport ready

Education

Bachelor's degree

Job description

You’re someone who thrives on hands‑on work that delivers tangible, measurable impact for our clients. You excel in a team culture that takes both work and play seriously, where collaboration is valued at every level of the organization. You have a passion for continuous improvement, change management, and making a real difference. You’re also energized by travel—up to 100% across North America, with occasional international opportunities. The expectations are high, but the experience gives back exactly what you invest. For the right person, this can become one of the most rewarding professional and personal opportunities of your career.

Carpedia International is an operations‑focused management consulting firm that implements tangible, sustainable improvements in behavior, performance, and processes. We embed full‑time within client organizations to deliver measurable results — not reports. For over 32 years, we’ve partnered with leading companies across financial services, manufacturing, healthcare, retail, hospitality, and logistics. Using existing assets and no capital investment, we drive results on predetermined timelines and cost.

We are continuously seeking talented Management Consultants to join our Operations team. Consultants work 100% on‑site with clients across North America, delivering hands‑on, measurable impact.

What you’ll be doing:

• Analyzing and redesigning work processes and management systems using interviews, observations, data analysis, and various analytical techniques to identify performance and productivity barriers.
• Working directly on‑site with our clients and building relationships with client managers to train, coach and support them to bring business changes to life.
• Providing support to client managers to implement changes and ensure they generate measurable financial results.
• Design reporting tools that allow increased visibility within the business and enhanced management controls.

Our teams work across North America in smaller project teams, collaborating with clients to remove barriers to their performance and helping them achieve sustainable bottom‑line results.

You are someone who:

• Is motivated by and enjoys seeing the tangible, measurable results of your work;
• Enjoys working in a team environment;
• Has a passion and focus on continuous process improvement and change management;
• Willing and able to travel up to 100% of the time to locations across North America and occasionally internationally.

Requirements:

• Minimum Bachelor’s degree required (business education preferred).
• 1-2 years of experience working with clients, utilizing key problem‑solving and analytical skills
• Excellent communication and presentation skills that effectively convey complex business ideas across all levels in an organization. English is a requirement; French and Spanish are an asset.
• Strong business acumen and demonstrated experience in leadership/coaching.
• Advanced analytical and solutioning skills with high attention to detail.
• Willingness to travel 4-5 days/week across North America and occasionally on international assignments.
• All employees are required to have a valid passport and be eligible to qualify for a TN work visa under USMCA (must be a Canadian, American or Mexican citizen).
• Valid driver’s license.
• Successful candidates will be asked to participate in a criminal background check during the recruitment process.

Perks & Why You’ll Love it Here:

• Competitive salary and PTO (total annual salary range for this role is $77,000 to $88,000 USD based on a base salary and 10% performance bonus).
• Travel perks (all expenses paid, daily per diem, plus flexible weekend travel policies if you want to explore while on the road).
• Fun company events, trips, and activities (yes, we actually mean fun)
• Wellness credits and anniversary gifts (because we celebrate our people)
• Group sponsored health, dental, and travel coverage

Carpedia International is proud to be Certified as a Great Place to Work in Canada and recognized as one of Canada’s Most Admired™ Corporate Cultures winners! Our culture emphasizes collaboration, professional growth, and meaningful impact—because we know that great results start with a great team.

At Carpedia, we hire on an as needed basis and are continuously building our candidate funnel and engaging in conversations, ensuring we have a strong pool of talent when an opening becomes available. As such, this job ad is for an existing position, not a newly created role.

While we appreciate the interest of all candidates, only those selected for an interview will be contacted.

Carpedia is dedicated to creating and maintaining a work environment that promotes respect, equality, diversity and dignity. We strive to eliminate employment barriers and encourage a workplace based on the principles that align with our company values and promote positive employee practices. Candidates requiring accommodation during any stage of the application, selection, or hiring process should advise us of this; we will strive to find a suitable means to meet your needs.