Operations Computer Admin

Apex Systems; Eagan (MN); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

ESPP

401K with company match

HSA (Health Savings Account)

Employee Assistance Program (EAP)

Job summary

Everforth Apex in Eagan, Minnesota, is seeking an Operations Administrator IT to join the Enterprise Operations Center. This hybrid role provides 24/7 monitoring, service restoration, and operational support for IT functions including media services, service desk, and knowledge management.

The candidate will load/unload tapes, assist with knowledge articles, support technical staff, and operate tape hardware, contributing to efficient IT operations and incident resolution.

Qualifications

• High school diploma or GED from an accredited institution.
• 5–7 years of experience providing administrative IT support including media services, service desk, and knowledge management.
• Proficiency with ServiceNow, Active Directory, ROBOT Scheduler, and IBM AS400.

Responsibilities

• Provide media services including loading/unloading tapes, cataloging, preparing for shipping, and burning CDs.
• Assist with creation of knowledge articles and ongoing knowledge management functions.
• Support technical staff on tasks, backups, user requests, and related activities.
• Operate controls on tape hardware.

Skills

Attention to detail

Independent work

Communication skills

Proactive

Education

High school diploma or GED

Tools

ServiceNow

Active Directory

ROBOT Scheduler

IBM AS400

Desktop administration

Job description

Job#: 3055054

Job Description:

Operations Computer Admin

Location:

Eagan, Minnesota (Hybrid)

Role Overview

The Operations Administrator IT is responsible for working in the Enterprise Operations Center, which provides 24/7 monitoring, service restoration, and operational support. This role involves providing administrative support for IT functions such as media services, service desk, and knowledge management.

Key Responsibilities

• Provide media services which include loading and unloading tapes, cataloging tapes, preparing tapes for shipping, and burning CDs.
• Assist with the creation of knowledge articles and ongoing knowledge management functions.
• Support technical staff on tasks, backups, user requests, and other related activities.
• Operate controls on tape hardware.

Required Qualifications

Education: High school diploma or GED equivalent from an accredited institution.

Experience: 5-7 years of experience providing administrative support for IT functions such as media services, service desk, and knowledge management. Experience using common computer technology such as email and a web browser is required.

Technical Skills: Proficiency with ServiceNow, Active Directory, basic desktop administration, ROBOT Scheduler, and IBM AS400 is necessary.

Eligibility: Must be eligible to work in the United States without need for work visa or residency sponsorship.

Preferred Qualifications

• Demonstrated attention to detail and critical thinking abilities.
• Capacity to learn, follow documentation, and work independently.
• Effective communication and collaboration skills.
• Proactive and self-starting work ethic.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.