Operations & Compliance Administrator

BPAM Limited; Guernsey (WY); On-site; USD 33,000 - 53,000; Full time

Benefits offered by this job

Pension contributions

Private healthcare

Discretionary bonus

Job summary

Bourse Trust Company Limited is seeking an Operations & Compliance Administrator in Guernsey to support the regulatory obligations and streamline client data processes. The role covers CDD/EDD, onboarding, and ongoing compliance tasks within a fiduciary context.

You will help maintain client records, assist in due diligence, and contribute to policy development and audit readiness. A background in private wealth or financial services is preferred, with ICA/STEP study encouraged.

Qualifications

• 1 year experience in CDD, compliance or onboarding in a fiduciary/financial services organisation.
• Familiarity with AML/CFT regulations and GFSC rules.
• Willingness to study towards ICA or STEP or similar qualification.

Responsibilities

• Assist with client due diligence checks on new and existing clients.
• Maintain accurate CDD records in internal systems and databases.
• Support onboarding and closure processes for new clients and entities.
• Escalate high-risk matters to Compliance Officer/MLRO as appropriate.
• Assist in compliance reporting, policy reviews and audit preparation.

Skills

Attention to detail

Communication skills

IT literacy

Document management

Tools

Laserfiche

5-Series

Job description

Bourse Trust Company Limited provides private wealth services covering family office, trusts, employee benefit trusts, foundations and company management. We also provide individual and company pension administration services.

We are currently looking for a Operations & Compliance Administrator to join the team.

The successful candidate will be responsible is responsible for helping ensure the company meets its regulator obligations and operates efficiently. This is an ideal opportunity for someone looking to develop their experience in operational and compliance processes.

Client Data

• Assist with ensuring data held in the client database is accurate, up to date and relevant.
• Update records when requested.

New Client onboarding and Entity Closures

• Assist with the take on and closure process

Customer Due Diligence

• Perform comprehensive CDD and enhanced due diligence (EDD) checks on new and existing clients, including individuals, companies, trusts, and other structures.
• Review and assess client documentation in line with Guernsey AML/CFT regulations, GFSC rules, and internal policies.
• Maintain accurate and up-to-date CDD records in internal systems (CDD Library) and databases.
• Escalate high-risk matters or concerns to the Compliance Officer or MLRO as appropriate.
• Liaise with client relationship teams to obtain required client documentation and resolve CDD queries.
• Assist in the development and continuous improvement of CDD procedures and checklists.
• Support compliance reporting and audit preparation as needed.

Compliance Support

• Assist the Compliance Manager & MLRO and the Compliance Officer & MLCO as required with report generation, project work, updating Sensitive Jurisdictions List etc.
• Support the ongoing development and review of internal compliance policies and procedures.

Document Retention and Destruction

• Assist with the operation of the document destruction policy ensuring relevant authority is documented and systems updated.

Office support

• Provide cover for incoming and outgoing post/couriers in absence of the Operations Assistant.
• Any other ad-hoc duties as required.

Experience

• Preferably at least 1 year of experience in CDD, compliance or an onboarding role in a fiduciary or financial services organisation

Professional Qualifications

• Ideally, the be working towards professional qualifications such as ICA or STEP, or a willingness to study.

Personal Skills

• Excellent attention to detail
• Able to work in a methodical manner
• Good communication skills in order to explain regulatory requirements clearly and professionally
• Good IT literacy, preferably including previous experience of document management systems and client databases (Laserfiche and 5-Series experience would be ideal).

At Bourse we pride ourselves on the calibre of our staff and collaborative teamwork. We provide a great benefits package which includes pension contributions, private healthcare cover and discretionary bonus.

We are committed to helping our staff reach their full potential by supporting them with training and development opportunities, and we therefore encourage our staff to study for a relevant professional qualification for which we normally cover costs and provide study leave.

Bourse takes an inclusive approach to hiring and is a positive place to work, welcoming those who want to make a beneficial impact within our organisation, for our clients and in our communities.