Operations Communications Specialist, Principal

Blue Shield of CA; California, Cameron Park (MO, CA); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking an Operations Communications Specialist, Principal to enhance its communication strategies. This pivotal role involves partnering with executive leadership to craft and execute a strategic communication plan that amplifies key messages and promotes organizational accomplishments. The ideal candidate will possess extensive experience in communications, exceptional written skills, and a mastery of presentation tools like Microsoft PowerPoint. Join a dynamic team dedicated to operational excellence and transformative evolution, where your contributions will directly impact member and provider experiences.

Qualifications

• 10+ years of relevant experience in communications or related field.
• Mastery level knowledge typically obtained through advanced education.

Responsibilities

• Act as communications advisor for the Transformation, Operations, and Customer Experience team.
• Design and implement a strategic communication plan to support executive leadership.

Skills

Written Communication

Microsoft PowerPoint

Project Management

Attention to Detail

Education

College Degree

Job description

Your Role

The Transformation, Operations, and Customer Experience team of approximately 2,500 employees delivers operational excellence, continuous improvement, and transformative evolution that provides members, providers, and partners with quality outcomes and sustainable affordability. The Operations Communications Specialist, Principal will report to the Strategic Planning and Performance, Director. In this role, you will act as the communications advisor for the Transformation, Operations, and Customer Experience team, partnering with executive leadership and key stakeholders to design and implement a strategic communication plan. Your role will support the Senior Vice President in amplifying key enterprise messages, making organizational announcements, promoting accomplishments, and sharing stakeholder voices and experiences. Additionally, you will provide thought leadership and support day-to-day operational activities

Your Knowledge and Experience

• Requires a college degree or equivalent experience and minimum 10 years of prior relevant experience


• Requires mastery level knowledge of job area typically obtained through advanced education combined with experience


• May have deep knowledge of project management


• Strong attention to detail


• Requires excellent written communication, including ability to provide quality presentations at a level appropriate for Senior Leadership and Board of Directors


• Requires excellent Microsoft PowerPoint skills