Operations Clerk

University of California, San Francisco; San Francisco (CA); On-site; USD 40,000 - 60,000; Part time

Job summary

The University of California, San Francisco is seeking an Operations Clerk to provide exceptional customer service and support at its fitness and recreation facilities. This part-time role involves processing member registrations, managing facilities, and assisting with fitness programs in a dynamic environment focused on health and wellbeing.

Benefits

Competitive wage based on experience

Flexible part-time hours for work/life balance

Access to fitness centers and wellness programs

Qualifications

• Must obtain CPR/AED and First Aid Training within 3 months.
• Ability to prioritize multiple tasks in customer service.
• Read, write, and speak English fluently.

Responsibilities

• Process sales, program registrations, and member facility check-ins.
• Ensure cleanliness and manage supplies in fitness areas.
• Assist with towel laundry services.

Skills

Customer Service

Communication

Teamwork

Multitasking

Education

High School Diploma or equivalent

Job description

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• Is energetic, outgoing, articulate and has good verbal and written communications skills
• Is focused on high quality customer service/hospitality (Think of being the positive-welcoming face our members first see when they enter our facilities)
• Should be able to work independently and as part of a team
• Can respond to member suggestions, concerns, and complaints in a timely, professional, and consistent manner
• Process sales, program registrations, member facility check-ins, and fulfills front desk administrative duties
• Provides support to fitness programmers and managers
• Ensures facility cleanliness and manages supplies in our fitness areas (Think: refilling hand sanitizer, soaps, shampoos, and machine cleaning wipes)
• Assists with towel laundry services
• Must have obtained Red Cross CPR/AED and First Aid Training certification within the first 3 months of employment (Training and Certification will be provide)
• Is willing and able to assist in emergencies and/or facility evacuations and ensure safety at all times (Think: facility access controls or unsafe use of fitness equipment)
• Should be comfortable working on a computer, using various applications and able to multitask during peak times
• Has an interest in fitness, health or wellbeing
  
  

CLS FR Fit Rec

Part Time

85193BR

Job Summary

• Is energetic, outgoing, articulate and has good verbal and written communications skills
• Is focused on high quality customer service/hospitality (Think of being the positive-welcoming face our members first see when they enter our facilities)
• Should be able to work independently and as part of a team
• Can respond to member suggestions, concerns, and complaints in a timely, professional, and consistent manner
• Process sales, program registrations, member facility check-ins, and fulfills front desk administrative duties
• Provides support to fitness programmers and managers
• Ensures facility cleanliness and manages supplies in our fitness areas (Think: refilling hand sanitizer, soaps, shampoos, and machine cleaning wipes)
• Assists with towel laundry services
• Must have obtained Red Cross CPR/AED and First Aid Training certification within the first 3 months of employment (Training and Certification will be provide)
• Is willing and able to assist in emergencies and/or facility evacuations and ensure safety at all times (Think: facility access controls or unsafe use of fitness equipment)
• Should be comfortable working on a computer, using various applications and able to multitask during peak times
• Has an interest in fitness, health or wellbeing
  
  

About Us

The fitness and recreation centers at UCSF provide fitness and wellbeing services to UCSF students, faculty and staff as well as community members through a broad range of fitness, recreation, personal training and health and wellness programs. Our operations unit is an integral part of Fitness and Recreation and provides customer service, maintenance and housekeeping support to the fitness and recreation facilities

Perks Of Working At UCSF Fitness And Recreation

• Competitive wage based on experience, with opportunities for career development
• Flexible, part-time up to 40% variable employment which promotes a work/life balance (Think: of having the extra cash while you go to school)
• Energetic atmosphere that inspires fitness and wellbeing and builds customer relationships
• Comprehensive training provided
• Facility access to our 2 fitness centers which feature Matrix strength and cardio equipment, free weights, squat racks, basketball, squash and racquetball courts, pools, wellness programs, and discounts on our outdoor programs (e.g. kayaking and stand-up paddling)
• Access to the Faculty Staff Assistance Program
• Discount programs for UCSF employees (Think: discounts on coffee, cell phone service, automobile purchases, ZIP Care Share program, Broadway Shows, and Disney World and Universal studios to name a few)
  
  

Interested in being part of our team? Apply today.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF Fitness and Recreation operates two fitness centers at UCSF. We provide fitness and wellbeing services to UCSF Students, Faculty, Staff and Community members through a broad range of fitness, recreation, aquatics, personal training, outdoor programs, and health and wellness programs.

We make life better here by inspiring fitness and wellbeing for everyone. UCSF Fitness and Recreation’s mission is to enrich the human spirit, quality of life, and community at UCSF. We are passionate fitness and recreation professionals committed to doing quality work. We fulfill that mission by providing our members with exceptional service, knowledgeable staff, a wide variety of activities, and a clean environment. We are a customer service division, providing needed services on all UCSF campus sites and delivering these services with PRIDE: Professionalism, Respect, Integrity, Diversity and Excellence.

Required Qualifications

• High school graduation and/or equivalent experience/training
• Read, write, speak and understand English fluently
• Flexible scheduling during operational hours Sun – Sat, 5am – 10pm
• Wear uniform including nametag
• Able to motivate and support others in their quest to be healthier and fitter
• Ability to prioritize and accomplish multiple tasks with deadlines in a customer service setting under minimal supervision
• Ability to maintain confidentiality
• Ability to work independently and as a team member
• Demonstrated skill necessary to collect, organize and disseminate information upon request
  
  

Preferred Qualifications

• Customer service experience
• Experience in hospitality industry
• Knowledge of the UC systems, forms, policies, structure
• Knowledge of UCSF Fitness and Recreation
• Experience in fitness and/or organized sports
  
  

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

004672 CLERK SR OR SECR

Job Category

Sports and Recreation

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Limited Appt

Percentage

40%

Location

San Francisco, CA

Campus

Various Work Sites

Work Style

Fully On-Site

Shift

Variable

Shift Length

Variable

Additional Shift Details

Days, evenings and weekends variable during operating hours of facilities

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Higher Education

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