Operations Clerk

U.S. Courts - Western District of Texas; San Antonio (TX); On-site; USD 56,000 - 69,000; Full time

Job summary

U.S. Courts - Western District of Texas in San Antonio, TX seeks an Operations Clerk to manage case information from opening to final disposition, perform docketing and notices, and ensure compliance with court rules.

The role involves frontline customer service at the Intake counter and processing a high volume of paperwork with accuracy. The position requires strong attention to detail, excellent communication, and data-entry proficiency, with potential for salary matching via internal

Qualifications

• Two years of progressively responsible administrative work experience.
• Bachelor’s degree preferred.
• Excellent customer service, communication, and organizational skills.
• Attention to detail and accuracy, and ability to perform quality control.
• Interact effectively and appropriately with others as a team.

Responsibilities

• Provide frontline customer support by answering telephone inquiries and providing procedural information.
• Assist customers at the Intake counter, inform about fees, receive payments, issue receipts.
• Receive and review incoming documents for conformity with rules and court requirements.
• File and route documents to proper office or person after acceptance.
• Verify lawyers’ eligibility to practice before the court.
• Maintain integrity of case files and monitor access to records.
• Prepare and transmit notices, judgments, and orders to appropriate parties.
• Open cases upon initiating documents and close on terminating documents.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Data entry

Education

Bachelor's degree

Job description

Position: Operations Clerk

Job Number: USDC 27-04

Closing Date: November 27, 2026

Starting Salary: Up to $62,629 (CL 25/25) (salary commensurate with experience)

Transfers within the Judiciary will be considered for a salary match up to CL-25

Location: San Antonio, TX

The U.S. District Court for the Western District of Texas is recruiting for the position of Operations Clerk in San Antonio, Texas. The incumbent performs various functions and is responsible for maintaining and processing case information from opening to final disposition, in accordance with approved internal controls, procedures, and rules. The incumbent performs docketing, noticing, managing the progression of cases, maintaining official case records, monitoring the completion of required procedural steps, reviewing filed documents to determine conformity, and taking appropriate action, ensuring all orders and automated entries are appropriately and accurately docketed.

• Provides frontline customer support by answering telephone inquiries and providing procedural information to internal users, attorneys, and the public.
• Assist customers at the Intake counter. Accept documents, inform customers of required court fees, receive payment and issue receipts. Secure cash register funds and balance drawer by end of day.
• Receives and reviews incoming documents for conformity with appropriate rules, practices, and court requirements.
• Files and routes documents to proper office or person after acceptance.
• Verifies lawyers’ eligibility to practice before the court.
• Furnishes information to a wide variety of people within and outside of the court.
• Maintains the integrity of case files by monitoring proper access to records.
• Notifies appropriate chambers staff and Clerk's office staff of emergency filings.
• Makes summary entries of documents and proceedings on the electronic filing system docket including pleadings, petitions, motions, complaints, minutes, appeals, and orders.
• Conducts thorough quality control of automated entries, ensuring appropriate scanning and for proper linking of documents.
• Prepares and transmits to appropriate parties such items as: notices, judgments, and orders.
• Answers phone and in-person inquiries from judges, chambers staff, members of the bar, and the public.
• Conducts thorough quality control of lawyer- opened civil and criminal cases including complaints, indictments, and petitions.
• Opens cases upon receipt of initiating documents, such as complaints, indictments, or petitions and closes cases upon receipt of terminating documents, for example, judgments and closing orders.
• Other duties will be assigned and might include limited finance duties, processing mail, and archive/record management.

• Two years of progressively responsible administrative work experience, preferably in a legal environment.
• Bachelor’s degree preferred.
• Excellent customer service, communication, and organizational skills.
• Attention to detail and accuracy, and ability to perform quality control.
• Interact effectively and appropriately with others as a team.
• Must be able to process a high volume of paperwork, the ability to multi-task, and prioritize and manage own workload.
• Experience which reflects the ability to work under pressure and deal with change.
• Proficient data entry skills.

The United States Courts reserves the right to modify the conditions of this job announcement, or to withdraw the announcement, any of which may occur without prior written or other notice. More than one position may be filled from this posting. In the event that a position becomes vacant in a similar classification, within a reasonable time of the original announcement, the Court Unit Executive may elect to select a candidate from the applicants who responded to the original announcement without posting the position. The Court is not authorized to reimburse travel expenses for interviews or relocation. This position is subject to mandatory electronic direct deposit of salary payments. All applicants must be a U.S. citizen or must be a lawful permanent resident (i.e., green card holder) and seeking U.S. citizenship. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Employees of the U.S. Courts serve under "Excepted Appointments" and are considered "at-will" employees (except for probation officers who may be removed for cause). All employees are required to adhere to the Code of Conduct for Judicial Employees (available for review upon request). Applicants scheduled to interview should advise the Human Resources staff if any accommodation is needed.

The United States District Court is an Equal Opportunity Employer.