Operations Business Analyst

UR University of Richmond; United States; Presencial; USD 58 000 - 77 000; Tempo integral

Resumo da oferta

The University of Richmond, located in Richmond, VA, seeks a Campus Operations Business Analyst to collect, analyze, and report data across sustainability, facilities, dining, campus business services, utilities, and operations. You will partner with campus units to enhance transparency and support data-driven decision-making.

Responsibilities include developing KPIs and dashboards using Tableau and Power BI, maintaining data integrity, performing trend analyses, and presenting actionable

Qualificações

• Strong quantitative analysis skills with advanced Excel use.
• Experience collecting, validating, and reconciling data from multiple systems.
• Ability to translate data into clear narratives and leadership-ready insights.

Responsabilidades

• Design, implement, and maintain data collection for sustainability, facilities, dining, and operations metrics.
• Develop and maintain KPIs and dashboards to communicate performance to leadership.
• Perform trend and variance analyses to identify improvement opportunities and support decision-making.

Conhecimentos

Quantitative analysis

Excel

Tableau

ArcGIS

Data visualization

Formação académica

Bachelor's degree in a relevant field

Ferramentas

EnergyCAP

SIMAP

Power BI

Tableau

ArcGIS

Descrição da oferta de emprego

Job Description The Campus Operations Business Analyst collects, analyzes, and reports data that measures institutional performance across sustainability, facilities, dining, campus business services, finance, and operations. The Analyst will manage and interpret datasets, coordinate assessments and reports, and collaborate with campus partners to enhance transparency and support data-driven decision-making. Working with Campus Operations staff, the Analyst will help track and monitor building systems and equipment, utility performance, sustainability initiatives, food costs, and other financial and operational metrics. This role plays a key part in advancing the University’s operational goals and reports to the Office of Campus Operations, working closely with department leaders.

Job Duties/Responsibilities:

Data Analytics, Performance & Reporting Design, implement, and maintain data collection processes for sustainability, facilities, dining, campus business services, utilities, and other financial and operations metrics. Aggregate and validate data from multiple sources (building management systems, utility meters, financial systems, POS, surveys, spreadsheets). Maintain data integrity, document data definitions, methodologies, data sources and procedures, and manage central data repositories. Develop, calculate, and maintain key performance indicators (KPIs) and benchmarks for energy, water, waste, equipment uptime, food cost, labor productivity, revenue, and other operational metrics. Perform trend, root-cause and variance analysis to explain performance changes and identify improvement opportunities. Conduct scenario and cost-benefit analyses to support operational decisions and capital planning. Produce regular and ad hoc reports, executive summaries, interactive dashboards, visualizations, and scorecards using BI tools (e.g., Power BI, Tableau) to communicate performance, findings, and actionable recommendations to leadership and stakeholders.

Operational Analysis & Assessment

Support ongoing tracking of building systems and equipment condition, maintenance schedules, and utility performance metrics. Work with maintenance and engineering teams to configure and validate Building Management Systems (BMS) and meter data for analytics. Coordinate assessments, surveys and program evaluations (e.g., energy audits, waste audits, dining cost reviews). Coordinate the completion of sustainability assessments and reports, including regular submissions to AASHE STARS, Sustainable Campus Index, APPA, and state reporting, while performing gap analyses to identify areas for enhancement and supporting alignment with institutional and regulatory reporting requirements. Support initiatives to improve operational efficiency and sustainability (energy conservation measures, waste reduction, LEED certification). Help prepare materials for accreditation, regulatory submissions, or external benchmarking programs.

Program & Project Support

Participate in cross-functional working groups and project teams; act as a liaison between Campus Operations and other units. Assist with budgeting, forecasting, and financial reconciliation related to operations as required. Recommend process improvements, data-driven policies and best practices to increase transparency and operational effectiveness.

Collaboration, Training & Data Support

Present findings and recommendations to leadership, staff, and campus partners and respond to data requests from internal and external stakeholders in a timely manner. Train departmental staff on data entry processes, reporting tools, and interpretation of KPIs. Build and maintain relationships across campus departments to ensure efficient, consistent, and integrated data collection processes and provide analytical and technical support on data-related projects to team members, committees, and working groups.

Working Conditions/Physical Effort

Office-based work environment · Must adhere to department and University safety standards and promote safe work practices.

Qualifications:

Knowledge, skills & ability: Demonstrated proficiency in quantitative analysis and advanced use of Microsoft Excel; familiarity with EnergyCAP, SIMAP, Tableau, ArcGIS, and other data management or visualization tools preferred. Demonstrated ability to aggregate, validate, and maintain data from multiple systems (BMS, utility meters, financial systems, POS, spreadsheets). Familiarity with key operational and sustainability metrics (energy, water, waste, equipment uptime, food cost, labor productivity, transportation, fleet, revenue). Ability to perform trend, variance, root-cause, and scenario/cost-benefit analyses and translate findings into recommendations. Excellent written and verbal communication skills; ability to prepare clear narratives, executive summaries, and presentations for diverse stakeholders. Experience coordinating cross-functional projects and working collaboratively with operational and technical teams. Strong attention to detail, organization, and documentation practices for data integrity and reproducibility. Understanding of/or ability to learn building management systems, operations, and controls. LEED Accredited Professional (O+M or NC) credential preferred, or willingness to obtain within one year of hire. Certified Energy Manager (CEM) credentials are valued.

Education & experience:

Bachelor’s degree in business Analytics, Data Science, Economics, Finance, Environmental Science, Sustainability, Engineering, Statistics, or related field preferred; equivalent relevant professional experience, training, or certifications will also be considered. 2–4 years of professional experience in data analysis, operations analytics, facilities management analytics, sustainability reporting, or similar roles.

Work Hours:

Full-time; Exempt position Monday-Friday 8:30AM-5:00PM

Salary Structure:

Grade 7 Salaried ($58,011 to $76,877 annually)

Location:

Located just minutes from downtown Richmond, Virginia, the University of Richmond blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions.

About the University of Richmond:

The mission of the University of Richmond is to educate in an academically challenging, intellectually vibrant, and collaborative community dedicated to the holistic development of students and the production of scholarly and creative work. A Richmond education prepares students for lives of purpose, thoughtful inquiry, and responsible leadership in a diverse world. Our strategic priorities are academic excellence, belonging and community, access and affordability, well-being, and experiential learning and community engagement. These priorities, coupled with strong benefits, makes the University of Richmond an employer of choice in the Richmond area. UR is a private, highly selective, liberal arts university with a welcoming spirit that prizes diversity of experience and thought. With more than 60 undergraduate majors and an average undergraduate class size of 15 students, the University provides a collaborative learning and research environment unlike any other in higher education, offering students an extraordinary combination of the liberal arts with law, business, leadership studies, and continuing education. The University of Richmond ranks number 30 among the nation’s best liberal arts colleges by US News and World Report, one of many accolades that showcases Richmond as a premiere place to grow professionally and personally.