Operations Backbone: Office Coordinator & Field Support

Maxim Healthcare Services, Inc.; Holyoke (MA); On-site; USD 44,000 - 49,000; Full time

Benefits offered by this job

Weekly paychecks

Bonus potential

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Employee discounts

Job summary

Maxim Healthcare Services, Inc. is seeking a Field Support Specialist in Holyoke, MA to handle essential office operations and administrative duties. The role offers a stable schedule, competitive hourly pay, and bonus potential.

Responsibilities include billing support, payroll processes, records handling, and onboarding of staff while ensuring HIPAA compliance and high-quality customer service to clients and visitors.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of administrative experience.
• Proficiency in Microsoft Office and ability to learn new systems quickly.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to multitask effectively while maintaining attention to detail.
• Note: This is an office-based position.

Responsibilities

• Assist with billing, payroll, and medical records processes.
• Maintain confidentiality of client, patient, caregiver, and team member information.
• Ensure compliance with HIPAA and regulatory requirements.
• Provide excellent customer service to visitors, clients, and team members.
• Manage office administrative tasks, including supply ordering, answering calls, and handling correspondence.
• Support onboarding and credentialing of external staff.
• Perform other duties as assigned.

Skills

Typing skills

Microsoft Office

Organizational skills

Time management

Communication skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Maxim Healthcare Services, Inc. is seeking a Field Support Specialist in Holyoke, MA to handle essential office operations and administrative duties. The role offers a stable schedule, competitive hourly pay, and bonus potential.

Responsibilities include billing support, payroll processes, records handling, and onboarding of staff while ensuring HIPAA compliance and high-quality customer service to clients and visitors.