Operations - Auto Technician I

Continental Battery Co.; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Voluntary insurance

401(k) with matching

PTO

Job summary

Continental Battery Co. in Portland, OR is seeking a Field Service Technician to install, test, repair, and maintain batteries of all sizes. You may travel to customer sites for field service, perform light automotive maintenance, and safely recover used batteries while supporting warehouse tasks.

Excellence, reliability, and teamwork are valued as you handle inventory, shipping, receiving, and documentation to ensure quality service.

Qualifications

• Experience with safe forklift driving practices and material handling.
• Knowledge of battery products and safety procedures.
• Ability to perform light automotive preventive maintenance.
• Strong communication and customer service skills.
• Organized, reliable, personable, and teamwork oriented.
• Consistently demonstrates excellence and contributes process improvements.

Responsibilities

• Safely deliver a high-quality customer experience while increasing the profitable sales of company products and services.
• Obtain referrals from customers and generate leads.
• Be knowledgeable about products carried and educate customers on promoted items.
• Assist retail customers and perform battery installations; may perform light automotive preventive maintenance.
• Load and offload vehicles, prepare shipments, ensure warehouse is orderly, safe, and clean.
• Label products and perform battery charging and reconditioning. Perform inventory cycle counts and complete counts.

Skills

Forklift driving experience

Battery product knowledge

Light automotive maintenance

Customer service

Organized and reliable

Teamwork oriented

Job description

General Description

A person in this position is responsible for installing, maintaining, testing, troubleshooting, repairing and replacement of batteries of all sizes. Knowledge on battery product and equipment, policies and procedures is significant. Determines and recommends which products or services best fit the customers' needs which may require driving to customer destination (field service). Performs light, preventative maintenance, automotive mechanic work. This person is also responsible to safely recover used batteries, perform warehouse tasks associated with shipping, receiving, loading, inventory control, and battery maintenance, and records the successful processes and procedures required to carry out all functions. May perform occasional deliveries to support the customer relationship. Experience with safe forklift driving practices and material handling equipment and processes is significant. Excellence is demonstrated consistently and process improvements are contributed.

Job Responsibilities

• Safely deliver a high-quality customer experience while increasing the profitable sales of company products and services.
• Obtain referrals from customers and generate leads.
• Be knowledgeable in products carried and educate customers on products promoted monthly. Identify helpful opportunities for customers through expanding the use of company products and services.
• Assist retail customers and perform battery installations; may perform light, automotive preventative maintenance.
• Load and offload vehicles, prepare shipments, ensure warehouse is orderly, safe, and clean.
• Label products and perform battery charging and reconditioning. Perform inventory cycle counts and complete counts. Maintain accurate documentation of all inventory transactions.

Daytime Hours

Monday through Friday - Occasional weekends if needed.

Benefits

Medical, Dental, Vision, Life and other voluntary insurance, 401(k) with matching, PTO.

Qualifications

• Experience with safe forklift driving practices and material handling equipment and processes.
• Knowledge of battery product and equipment, policies and procedures.
• Ability to perform light automotive preventive maintenance.
• Strong communication and customer service skills.
• Organized, reliable, personable, and teamwork oriented.
• Consistently demonstrates excellence and contributes process improvements.