Operations Attendant

Cleveland Clinic; Akron (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Cleveland Clinic is hiring an Operations Attendant at its Akron facility. This entry-level position includes responsibilities like greeting members, handling transactions, and maintaining cleanliness. Ideal candidates will have a High School diploma and experience in customer service or housekeeping.

Benefits

Healthcare benefits

Dental and vision insurance

Retirement plans

Qualifications

• Must have a High School diploma or GED.
• Customer service, housekeeping, or health club experience preferred.

Responsibilities

• Responsible for member entry process and point of sale functions.
• Maintain information on club programs and handle incoming calls.
• Complete daily, weekly, and monthly cleaning assignments.

Skills

Customer service

Housekeeping

Health club experience

Education

High School diploma or GED

Job description

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As part of Cleveland Clinic Akron General Hospital, the Bath Health and Wellness Center offers patient-friendly primary care and specialty services to the surrounding community. Our expert physicians and caregivers continuously aim to create a welcoming and supportive environment for patients of all ages. Here, you will receive endless appreciation and encouragement while building a rewarding career with one of the most respected healthcare organizations in the world.

As Operations Attendant, you are responsible for the member entry process, point of sale functions, information dissemination, incoming telephone calls and all cleaning assignments in your designated department. In this role, you will strive to provide the highest quality of service, exhibit excellent customer service skills and greet all members and guests with warmth.

A caregiver in this role works shifts varying between 5:00 a.m. -- 10:30 p.m.

A caregiver who excels in this role will:

• Greet members by name and clear them for club entry.
• Maintain current information on all club programs, services and activities and promotes regularly.
• Handle incoming telephone calls, take accurate messages and distribute appropriately.
• Register members and guests for appropriate programs according to established procedures.
• Carry out all point-of-sale transactions according to established procedures.
• Register all guests and make sure all paperwork is completed in full.
• Adhere to all cash drawer policies and procedures.
• Wash, dry, fold, distribute and collect soiled towels as needed into the Lifestyles locker rooms.
• Keep supply of paper and soap products stocked for member and guest use at all times.
• Complete any daily, weekly and monthly cleaning assignments within designated area.
• Keep an accurate inventory of supplies and notify the supervisor when additional supplies are needed.
• Clean and inspect equipment (e.g. washers and dryers).
• Report any necessary facility or equipment repairs to the supervisor and/or maintenance department.
  
  

Minimum qualifications for the ideal future caregiver include:

• High School diploma or GED
  
  

Preferred qualifications for the ideal future caregiver include:

• Basic Life Support (BLS) Certification through the American Heart Association (AHA)
• Customer service, housekeeping or health club experience
  
  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds
  
  

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required
  
  

Pay Range

Minimum hourly: $15.00

Maximum hourly: $18.44

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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