Operations Associate, Upper East Side, #839

Gopuff; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Gopuff is seeking Operations Associates to join their team in New York. The role involves picking, packing, and managing inventory while ensuring quality service. Ideal candidates are flexible and can handle physical tasks. Join a company that values convenience and customer satisfaction.

Qualifications

• Experience in restaurant or retail preferred but not required.
• Availability for flexible hours, including mornings, evenings, weekends, nights, and holidays.

Responsibilities

• Pick and pack items for customer dispatch.
• Manage inventory, re-shelving, and organize the sales floor.
• Prepare quality beverages and menu items following recipes.

Skills

Flexibility

Basic knowledge of web-based software

Ability to lift up to 49 pounds

Education

High School Diploma or GED

Job description

Job Title: Operations Associate (OA)

Gopuff is seeking Operations Associates (OAs) to join our operations team. Reporting directly to a Site Leader, OAs play a vital role in our company, requiring drive, perseverance, positivity, and enthusiasm. Responsibilities include picking, packing, receiving products within our site and kitchen (if applicable), and collaborating with partner drivers.

About Gopuff

We deliver everyday essentials—day and night, rain or shine. We are building a team of thinkers, dreamers, and risk-takers eager to reshape retail faster than ever. And it doesn’t hurt if you like snacks!

Responsibilities:

• Pick and pack items for customer dispatch
• Receive, unpack pallets, verify inventory, and resolve discrepancies
• Manage inventory, re-shelving, and organize the sales floor and facility
• Manage waste and spoilage following FIFO practices
• Contact customers for substitutions or out-of-stock items
• Handle, scan, and move products safely and efficiently
• Stand, push, pull, squat, bend, reach, and walk during shifts
• Use carts, pallet jacks, dollies, and equipment to move products
• Handle products containing tobacco, nicotine, or alcohol
• Work periodically in freezer locations
• Walk several flights of stairs as needed

Food Service Responsibilities:

• Prepare quality beverages and menu items following recipes and standards
• Ensure accuracy of food and beverage packaging for delivery
• Follow health, safety, and sanitation guidelines
• Receive, put away, and resolve discrepancies in orders/invoices
• Maintain kitchen organization and manage waste and spoilage
• Prepare, package, and stage orders for delivery

Qualifications:

• High School Diploma or GED
• Experience in restaurant or retail (preferred but not required)
• Flexibility to work during peak shifts (1st, 2nd, 3rd shifts)
• Basic knowledge of web-based software (e.g., Google G-Suite)
• Ability to stand and walk for entire shifts
• Ability to lift up to 49 pounds
• Availability for flexible hours, including mornings, evenings, weekends, nights, and holidays

#LI-DNP

Pay

• $16.95/hr

About Us

We understand life’s unpredictability—whether it’s forgetting milk, running out of pet food, or craving ice cream at 11 pm. We’re here to deliver your wants and needs in minutes. Join us on Team Blue and help us bring convenience and predictability to an unpredictable world.

Gopuff is an equal opportunity employer committed to diversity and inclusion. We encourage all qualified individuals to apply.