Operations Associate Salvage (ROH)

Goodwill NYNJ; Hackensack (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous Time off

Health benefits

Retirement matching

Transit benefits

Job summary

Goodwill Greater New York and Northern New Jersey (GWNYNJ) is seeking an Operations Associate to support the South Hackensack warehouse. This role ensures efficient transport, handling, and storage of donated goods for the GWNYNJ fleet serving stores, outlets, and donation centers.

The position focuses on safe operations, accurate cargo handling, and collaboration with leadership to maintain process integrity. The role participates in safety training and upholds Goodwill ethics and mission.

Qualifications

• High School Diploma or equivalent required.
• Warehouse experience preferred.
• Willing to train on forklift and baling machines.

Responsibilities

• Safely operate power equipment to perform daily duties.
• Ensure offload zones properly hold containers from stores and donation centers.
• Assist drivers with loading and unloading of trucks and verify cargo accuracy.
• Adhere to Safety and Loss Prevention policies and procedures.
• Report safety hazards and incidents to the Director of Logistics and Health & Safety.

Skills

Power equipment operation

Safety compliance

Inventory handling

Education

High School Diploma or equivalent

Tools

Forklift

Baling machines

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

The Operations Associate is essential to the efficient operation of the South Hackensackwarehouse, which serves Goodwill New York / New Jersey’s fleet of retail stores, outlets, anddonation centers. The Operations associate contributes to the safe and efficient transport,handling, and storage of donated goods and supplies. They perform duties to achieveorganizational, team and personal goals that are measured through revenue and processintegrity. They act as a Brand Ambassador through their actions, exemplifying Goodwill NYNJcore values.

The Awesome Things You’ll Do

• Ability to safely operate all power equipment to execute daily responsibilities.
• Ensure all product containers (crates, bins, pallets) from stores and donation centersare placed in the offload zone in the designated area.
• Review incoming material to ensure that the contents are appropriately labeled.
• Report any findings to leadership for review and partner with leadership to clarify
• labels when needed.
• Ensure that all store requests for equipment, products and supplies are staged
• accurately in the grids.
• Assist drivers with the loading and unloading of trucks, ensuring the accuracy of cargosent/received.
• Adhere to all Safety and Loss Prevention policies and procedures.
• Responsible for reporting all incidents of property loss (equipment, product etc.) to the
• Director of Logistics and VP of Asset Protection.
• Maintain safe work conditions at all times. Responsible for reporting all safety hazards,potentially hazardous conditions, and unsafe practices to the Director of Logistics andDirector of Health and Safety.
• Ensure that all hazardous materials are stored properly in accordance with safetyGuidelines.
• Responsible for ensuring that all power equipment is fully functional prior to each use.
• Report any findings to the Warehouse Operations Manager and/or Director of Logisticsimmediately.
• Attend and actively participate in all required safety training, drills and exercises.
• Ensure actions are consistent with Goodwill ethics, policies, procedures, goals andmission.
• Adhere to established trash schedule to facilitate the timely turnaround of equipmentto go back into circulation.
• Assist Ecommerce department with inventory movement from the dock to Ecommerceshipping area.
• Transfer books/media received from stores and donation centers into gaylords forSalvage.
• Complete detailed list of shipment goods in the form of a receipt for Salvage vendor ortheir agent at the time of goods pick-up. Completed documents are to be immediatelysubmitted to the Director of Logistics.
• Responsible for ensuring the cleanliness of areas in which daily duties are performed.
• This includes but is not limited to picking up all items on the floor after completion ofyour task in each area, sweep and dispose of broken/dropped items immediately uponidentifying them and check for and discard all debris/trash in the warehouse parkinglot as assigned.
• Responsible for ensuring the safety of areas in which daily duties are performed, ensuring that equipment/bales are stacked safely, all driveways/walkways are free andclear of obstructions and all doorways/dock doors are fully passable.
• Be a Brand ambassador by providing excellent customer service in all interactions withcustomers, donors and vendors.
• Adhere to break schedule as provided to ensure appropriate coverage to minimizeimpact to productivity and safety.
• Perform other related duties, as assigned.

Activities are subject to change / be added to meet business needs with management approval.

Our Must Haves

• High School Diploma or equivalent required.
• Warehouse experience preferred.

Special Working Conditions

• Must be able to work a flexible schedule (Mon-Sat).
• Must be able to execute multiple tasks in a fast-paced environment.
• Must be willing to train on forklift and baling machines.

What We Offer

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive.

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at [e-mail] . We are happy to assist and ensure you have an equal opportunity to apply.