Operations Associate - Process & Supply Chain

noctrixhealth; Pleasanton (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

On-site work

Temp-to-hire

Job summary

Noctrix Health in Pleasanton, CA, seeks an Operations Associate (Temp-to-Hire) to streamline DME operations, document workflows, and support scalable processes in a fast-paced environment. You will collaborate with Engineering, Clinical, and Commercial teams to ensure timely delivery, data accuracy for trials and commercialization, and continuous improvement of shipping, receiving, and source activities.

A Bachelor’s degree in a scientific/medical/engineering field and 2+ years of experience are

Qualifications

• Bachelor's degree in scientific, medical, or engineering field preferred.
• 2+ years of relevant working experience.
• Demonstrated attention to detail, with the ability to think big while executing tasks with diligence.
• Strong problem-solving and analytical skills.
• Excellent social and presentation skills, including the ability to present to executive-level management.
• Outstanding oral and written communication skills.
• Proven self-starter who works well under time and resource constraints.
• Flexible and able to learn rapidly in a fast-paced environment.
• Ability to work independently and as part of a dynamic team.
• Proficient in MS Office and Google Suite, with strong spreadsheet skills.
• Physical capability to stand or sit for long hours each workday.

Responsibilities

• Evolve current manual DME operations processes to enable business scalability by implementing more intuitive, efficient, and automated processes.
• Investigate and implement process improvements using productivity tools.
• Develop and execute process documentation and work instructions within a quality management system.
• Ensure adherence to quality standards by maintaining written and electronic documentation.
• Collaborate cross-functionally with Engineering, Clinical, and Commercial teams to ensure timely delivery and data accuracy for both clinical trials and commercialization.
• Troubleshoot programming operations with the Engineering team, helping test script release candidates and providing feedback and insight to improve workflow.
• Optimize and streamline Shipping and Receiving workflows, working with Patient Access to improve cost and patient satisfaction metrics.
• Assist with New Product Introduction activities, including working with engineering teams and suppliers in support of new product launch schedules.
• Assist with sourcing activities, including negotiations on lead time, cost, and payment terms with tier I and sub-tier suppliers, while maintaining and enhancing supplier relationships.

Skills

Attention to detail

Problem-solving

Communication

Self-starter

Spreadsheet skills

Education

Bachelor's degree in scientific/medical/engineering field

Tools

MS Office

Google Suite

Job description

Noctrix Health in Pleasanton, CA, seeks an Operations Associate (Temp-to-Hire) to streamline DME operations, document workflows, and support scalable processes in a fast-paced environment. You will collaborate with Engineering, Clinical, and Commercial teams to ensure timely delivery, data accuracy for trials and commercialization, and continuous improvement of shipping, receiving, and source activities.

A Bachelor’s degree in a scientific/medical/engineering field and 2+ years of experience are