Operations Associate - Prince Street

Faherty Brand; New York (NY); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Health benefits

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Generous employee discount

Job summary

Faherty Brand in New York City is looking for a Retail Operations Associate to maintain inventory integrity and support sales floor operations. Responsibilities include ensuring accurate inventory through cycle counts, assisting with omnichannel fulfillment processes, and collaborating closely with the sales team. Candidates should have experience in retail operations, strong organizational skills, and a commitment to team collaboration. This position offers health benefits, a 401(K) Plan with company match, and a competitive salary of $20—$22 per hour.

Qualifications

• Previous experience in retail operations or a fast-paced environment preferred.
• Strong focus on organization and execution.
• Omnichannel awareness and familiarity with BOPIS processes preferred.

Responsibilities

• Assist in maintaining inventory accuracy via cycle counts and audits.
• Support cash management procedures as needed.
• Work closely with sales team to ensure operational support on the floor.

Skills

Retail operations experience

Attention to detail

Organizational skills

Communication skills

Tools

Google Suites

MS Office

Job description

What you’ll do:

Inventory Integrity & Product Flow

• Assist in maintaining inventory accuracy through cycle counts, audits, and disciplined stockroom practices, ensuring all product is properly accounted for, organized, and easily accessible.
• Execute shipment processing, tagging, replenishment, and stock movement with urgency and precision, ensuring product flows seamlessly from back-of-house to the sales floor.
• Proactively identify opportunities to improve workflows and maintain stockroom organization, supporting a smooth and well-functioning store environment.

Omnichannel Fulfillment

• Assist with BOPIS and ship-from-store orders, ensuring timely, accurate picking, packing, and processing.
• Maintain organization and tracking of all incoming and outgoing orders, ensuring a smooth and reliable fulfillment process.
• Support a seamless omnichannel experience that reflects the brand’s commitment to consistency and care across all client touchpoints.

Process Discipline & Operational Excellence

• Follow established operational procedures consistently, maintaining a high standard of organization and efficiency across all tasks.
• Support cash management procedures as needed, including opening and closing processes.
• Collaborate with the Operations Leader and Leadership Team for monthly supply orders and store assessments.
• Communicate successes and opportunities to the Operations Leader to support ongoing improvement.

Visuals – Store Readiness & Floor Support

• Maintain a 'Grand Opening Ready' environment across both front- and back-of-house, ensuring the store is always prepared for clients.
• Partner with the sales team daily to ensure product is consistently replenished, well-presented, and available to meet client demand.
• Support floor moves based on seasonal roll-outs and visual direction, helping maintain a neat, organized, and brand-right salesfloor.

Sales – Sales Floor Partnership

• Work closely with the sales team to ensure operational support is always available on the floor, minimizing disruption to the client experience.
• Assist the team in locating product, processing transactions, and maintaining a smooth, client-ready environment during peak business hours.

People – Team Collaboration & Flagship Contribution

• Work closely with Operations and Sales Leaders to support daily business needs, ensuring alignment and efficiency across all functions.
• Operate with a heightened sense of ownership, urgency, and accountability, recognizing the scale, visibility, and expectations of a flagship location.
• Contribute to a high-performing, collaborative team environment where reliability and shared success are prioritized.
• Embody the Faherty Brand values and help maintain a positive, inclusive store culture.

Physical Requirements

• Available when we are open for business, including early mornings, evenings, weekends, and peak delivery or fulfillment periods.
• Able to stand and walk for the duration of a shift and maneuver the sales floor and back-of-house areas effectively.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, kneeling, and moving around regularly to execute visual standards and organize inventory.
• Capacity to work in a fast-paced environment, pivoting quickly between guest service, administration, and physical inventory processing.

What you’ll have:

• Previous experience in retail operations, logistics, or a fast-paced environment preferred, with a strong focus on organization and execution.
• A high level of attention to detail, urgency, and personal accountability — consistently delivering accurate and reliable work.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously without sacrificing quality.
• Omnichannel awareness and familiarity with BOPIS, ship-from-store, and inventory management processes preferred.
• Adept with technology and apps, including but not limited to Google Suites, MS Office, and retail operations platforms.
• Strong communication skills and a collaborative spirit — comfortable working across teams and supporting both operations and sales functions.
• Passionate about contributing to a brand with purpose and demonstrating advocacy through business.

Why us you ask!

• Health benefits
• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits
• Generous employee discount

We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work.

New York City locations

New York City Pay $20—$22 USD