Sales Lead, Part-Time - Hilldale

Faherty; Madison (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Job summary

Faherty in Madison, WI is seeking a results-driven retail leader to partner with the Store Leader and the broader leadership team. You will drive guest experience, sales and operations by coaching teams, managing daily processes, and executing brand standards with positivity and inclusion.

You will analyze performance metrics, plan events, manage cash procedures, and ensure a seamless omnichannel experience across in-store and ecommerce touchpoints.

Qualifications

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
• Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.

Responsibilities

• Create a store environment embodying Faherty's core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Maintain up-to-date client information, requests and product feedback.
• Assist in planning and execution of in-store events.
• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools and market-specific insight to drive results.
• Cash management including opening/closing registers, deposits, change orders.
• Collaborate with Leadership Team for monthly supply orders.
• Prepare store and team to ensure success within four walls.
• Communicate successes and opportunities to Store Leader.
• Drive visual standards and maintain a neat, organized sales floor and register area.

Skills

Leadership

Omnichannel

Communication

Tech literacy

Tools

Google Suites

MS Office

Job description

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.

What you’ll do:

Customer Focused

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.

Drive Guest Capture & Retention

• Maintain up-to-date client information, requests and product feedback.
• Assist in the planning & execution of in-store events.

Action Oriented, Drive Results, Resourceful

• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal market-specific insight to drive results.

Operations

Manage Operational Excellence

• Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
• Utilize available resources consistently & effectively.
• Collaborate with Leadership Team for monthly supply orders.

Support in Monthly Store Assessment

• Prepare store & team to ensure the success within your four walls.
• Communicate successes and opportunities to Store Leader.

Visuals

Drive Visual Standards

• Maintain a neat, clean and organized salesfloor & register area.
• Represent and reinforce brand standards in a positive manner through strong visual presentation.
• Help support floor moves based on seasonal roll-outs.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.

People

Motivate & Inspire

• Uphold & drive goals, fostering a positive atmosphere for all.
• Champion high standards that empower others to excel within the store & company at large.
• Recognize and highlight individual & team performance.

Physical Requirements

• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

What you’ll have:

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
• Strong communication skills with the ability to effectively communicate across a multitude of channels.
• Demonstrated ability to assist a leadership team with coaching and development.
• Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
• Passionate about contributing to brand with purpose and demonstrating advocacy through business.

Why us you ask!

• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits

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A bit about us:

Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.

We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.

We recognize the impact the fashion industry has on the world, and we’re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we’re committed to supporting people and organizations doing work that we believe in.

Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.

We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work.

Day One Mentality

All Together

Power of Positivity

Timeless

Remain compassionate. Stay focused. Seek joy. Let’s make the world a better place.