Operations Associate - Part Time

sephora.com; Troy (MI); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Competitive hourly pay

Job summary

Sephora is hiring an Operations Associate to serve as the backbone of store operations, ensuring smooth inventory management and visual merchandising while supporting a superior client experience. You’ll help maintain standards, assist with stock, and contribute to sales goals in a fast-paced retail environment.

The role emphasizes helpful communication, teamwork, and a proactive mindset; physical ability to lift up to 50 pounds is required.

Qualifications

• 1–2 years of experience in retail, hospitality, or client-focused roles.
• Strong organizational and time-management abilities.
• Quick learner with product knowledge communication.
• Proven ability to deliver outstanding client service.
• Excellent interpersonal and communication skills.
• Team-oriented with a goal-driven mindset.
• Capable of lifting up to 50 pounds.

Responsibilities

• Assist daily operations: inventory management, stock replenishment, and order fulfillment.
• Support visual merchandising to reflect Sephora’s brand in promotions and events.
• Provide exceptional client service and contribute to sales goals.
• Promote inclusivity and teamwork, fostering a welcoming store culture.
• Uphold Sephora standards by following policies and maintaining a safe shopping environment.

Skills

Organizational skills

Time management

Customer service

Communication

Team player

Adaptability

Physical stamina

Job description

Your Role at Sephora: As an Operations Associate, you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/hours:
  • Full Time: 30‑40 hrs/week
  • Part Time: 15‑29 hrs/week
  • Flex (as needed): 4‑14 hrs/week
• Be available during peak retail operations (nights, weekends and holidays).
• Punctuality and consistent attendance.

Qualifications / Experience

• 1‑2 years of experience in a similar role or in a retail, hospitality, or client‑focused environment.
• Excellent organizational and time‑management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal‑driven mindset.
• Comfortable in a fast‑paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Benefits

• Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
• Meaningful Rewards: Comprehensive healthcare and wellbeing benefits based on eligibility.
• Pay: $18.00 - $20.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non‑discriminatory business factors specific to the position and/or geographic location.

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.