Operations Associate/Manager (Full time)

Fitnescity; Newark (NJ); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) matching

Unlimited PTO

Gym/nutrition/wellness incentive

$500/month live local payment incentive

Job summary

A growing health technology company is seeking an Operations Associate to manage operations related to health and wellness tests. This entry-level role focuses on process execution and operational efficiency in a fast-paced environment with significant growth potential. The ideal candidate should be detail-oriented and possess strong organizational skills, with a background in management or engineering. Generous benefits are offered, including unlimited PTO and a monthly wellness incentive.

Qualifications

• Ambitious, driven, and passionate.
• Must be able to work in a fast-paced environment.
• Some experience with customer happiness.
• Familiarity with the healthcare industry is a plus.

Responsibilities

• Manage operations for health and wellness tests.
• Monitor and execute existing processes.
• Develop and implement strategies for efficiency.
• Collaborate with Product and Engineering teams.

Skills

Customer empathy

Attention to detail

Organizational skills

Process-oriented

Positive attitude

Education

Undergraduate degree in management, engineering, or related field

Job description

Location: Newark, NJ (hybrid) or remote (NY, NJ, CA, and TX only).

We are seeking a rockstar Operations Associate to help drive our national expansion.

This is an entry-level position (0-2 years), and you will report to the Head of Operations or Head of Product.

You will join a small team in an early-stage environment with massive potential.

This is an excellent opportunity to be part of a high-growth start-up and make an impact. We offer great benefits and a fun environment.

Since the company is growing fast, you will have many opportunities to grow and gain more responsibility.

Your main role will be to manage several aspects of operations pertaining to health and wellness tests completed by Fitnescity's partner clinics and labs. You will primarily monitor and execute on existing processes. You will also develop and implement strategies to improve operational efficiency. You will work with Product and Engineering to identify and present projects for automation.

Company Overview

At Fitnescity, we make health and wellness testing accessible to everyone. We’re building the largest platform of wellness tests.

Fitnescity partners with leading labs, hospitals, and local clinics nationwide to offer consumer-facing tests for fitness, nutrition, and general well-being.

Requirements

Ambitious, driven, and passionate. Strong desire to grow and gain responsibility.

Must be able to work in a fast-paced environment.

Detail-minded and process-oriented.

Strong attention to detail (this is the most important skill). Highly organized.

Some experience with customer happiness.

Customer empathy, patience, and positive attitude.

Proficiency in Fitnescity’s product.

Qualifications

You have an undergraduate degree in management, engineering, or a related field.

You have some experience in Operations (1-2 years).

You have some experience with customer happiness.

You are familiar with the healthcare industry.

We offer generous benefits for Medical, Dental, Vision, 401(k) matching, life insurance, a gym/nutrition/wellness payment incentive, and a "live local" payment incentive of $500 per month for local employees.

You will join a small team in a hybrid work environment (three days per week in the office). Remote opportunities are available in NY, NJ, CA, and TX.

We offer unlimited PTO.

Compensation

Full-time: $50,000

Intern: $16/hour

Please include a short statement of interest with your resume. We look forward to hearing from you!

Contact information: [e-mail]