Operations Associate - Managed Assets Account Administrator

D.A. Davidson Companies; Helena (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and ESOP contributions

Generous leave policies

Tuition reimbursement

Charitable gift-matching program

Job summary

A financial services firm located in Helena, Montana is looking for an Operations Associate to provide account administration support for managed accounts. This position entails processing emails and phone calls, opening accounts in various systems, and ensuring accurate client account information. The ideal candidate should possess a high school diploma or equivalent experience, strong communication skills, and attention to detail. The company offers a competitive salary, comprehensive benefits, and professional development opportunities.

Qualifications

• High school diploma or three years related office experience.
• Must have strong written and verbal communication skills.
• Attention to detail is essential.

Responsibilities

• Process emails and phone calls to assist with any issues.
• Open managed asset accounts in various computer systems.
• Review managed account documents to ensure accuracy.

Skills

Strong written and verbal communication skills

Strong attention to detail

Strong customer service skills

Ability to operate a PC, calculator and scanner

Math skills

Education

High school diploma or three years related office experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Operations Associate - Managed Assets Account Administrator

Join to apply for the Operations Associate – Managed Assets Account Administrator role at D.A. Davidson Companies.

D.A. Davidson Companies is an independent, employee‑owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, encouraging candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well‑being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

Summary / Function

Provide account administration support for all managed accounts for D. A. Davidson & Co. and Davidson Investment Advisors (DIA) to contribute to accurate client account information.

Qualifications

• High school diploma or three years related office experience
• Strong written and verbal communication skills
• Strong attention to detail
• Strong customer service skills
• Working knowledge of general accounting principles
• Math skills
• Ability to operate a PC, calculator and scanner
• Familiar with Microsoft Outlook, Word and Excel
• Follow policies and procedures. Maintain client confidentiality
• Communicate in a clear and service‑oriented manner. Use appropriate, professional language and grammar to effectively exchange ideas and information
• Ability to proactively work with both external and internal clients. Relate with others in a professional manner in order to accomplish work responsibilities and objectives
• Ability to maintain regular, predictable attendance

Duties

• Process emails and phone calls from the branches to assist with any issues or questions
• Open managed asset accounts in a variety of computer systems according to the appropriate managed asset program (SAM, MAC, UMA, MFP, Paragon, Russell, Choice). The position must understand the criteria for each program and which system(s) the account must be entered into
• Process Goal Modifications to managed accounts in a variety of systems
• Review all managed account documents and information to contribute to complete and accurate client account information. Identify any problems, notify appropriate personnel and follow through to resolution
• Terminate managed accounts as directed to contribute to effective and efficient account administration
• Review daily reports and take necessary actions
• Coordinate requests to accommodate client withdrawals or deposits, involving trade generation and review
• Act as a liaison between DA Davidson and various overlay providers or third‑party managers
• Document and update procedures as necessary or as assigned
• Perform any other tasks as assigned

What We Offer

• Competitive salary plus excellent benefits and perks including, but not limited to: medical, dental and vision
• Company 401(k) and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional Development Opportunities
• Tuition Reimbursement ($15,000 lifetime cap)
• Discounted personal insurance including home, auto and recreational vehicles
• Charitable gift‑matching program
• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work

The compensation offered will be determined on a case‑by‑case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. This role is eligible to participate in applicable D.A. Davidson variable compensation programs.

At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson’s California Resident Privacy Policy.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.