Operations Associate - Managed Assets Account Administrator

D.A. Davidson Companies; Great Falls (MT); On-site; Full time

Benefits offered by this job

Competitive salary

401(k) and ESOP contribution

Generous sick, vacation, and maternity/parental leave

Paid holidays

Professional development opportunities

Tuition reimbursement ($15,000 lifetime cap)

Discounted personal insurance

Charitable gift-matching program

Job summary

A financial services firm is seeking an Operations Associate – Managed Assets Account Administrator in Great Falls, Montana. The role involves providing account administration support, ensuring accurate client information, and maintaining excellent communication. Candidates should have a high school diploma or related experience, strong communication skills, and an understanding of accounting principles. The position offers competitive salary and benefits, including a 401(k) and tuition reimbursement. Join a team dedicated to fostering diversity and community impact.

Qualifications

• High school diploma or three years related office experience required.
• Strong written and verbal communication skills are essential.
• Attention to detail and customer service skills are a must.

Responsibilities

• Process emails and phone calls from branches.
• Open managed asset accounts in appropriate systems.
• Review daily reports and take necessary actions.

Skills

Strong written and verbal communication skills

Strong attention to detail

Strong customer service skills

Working knowledge of general accounting principles

Math skills

Ability to operate a PC, calculator and scanner

Familiar with Microsoft Outlook, Word and Excel

Education

High school diploma or three years related office experience

Job description

Operations Associate – Managed Assets Account Administrator

Join D.A. Davidson Companies as an Operations Associate – Managed Assets Account Administrator. Our independent, employee‑owned firm has a rich history and a commitment to integrity, service, and community impact.

Summary/Function

Provide account administration support for all managed accounts for D.A. Davidson & Co. and Davidson Investment Advisors, ensuring accurate client account information.

Qualifications

• High school diploma or three years related office experience
• Strong written and verbal communication skills
• Strong attention to detail
• Strong customer service skills
• Working knowledge of general accounting principles
• Math skills
• Ability to operate a PC, calculator and scanner
• Familiar with Microsoft Outlook, Word and Excel
• Follow policies and procedures. Maintain client confidentiality
• Communicate in a clear and service orientated manner. Use appropriate, professional language and grammar to effectively exchange ideas and information
• Proactively work with both external and internal clients, showing professionalism to accomplish work responsibilities and objectives
• Maintain regular, predictable attendance

Duties

• Process emails and phone calls from branches to assist with any issues or questions
• Open managed asset accounts in appropriate systems (SAM, MAC, UMA, MFP, Paragon, Russell, Choice), understanding criteria for each program
• Process goal modifications to managed accounts in a variety of systems
• Review all managed account documents to ensure accuracy, identify problems, notify appropriate personnel and follow through to resolution
• Terminate managed accounts as directed
• Review daily reports and take necessary actions
• Coordinate requests to accommodate client withdrawals or deposits, including trade generation and review
• Act as liaison between D.A. Davidson and overlay providers or third‑party managers
• Document and update procedures as necessary or assigned
• Perform any other tasks as assigned

What We Offer

• Competitive salary plus benefits and perks including medical, dental and vision
• Company 401(k) and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional development opportunities
• Tuition reimbursement ($15,000 lifetime cap)
• Discounted personal insurance (home, auto, recreational vehicles)
• Charitable gift‑matching program
• Davidson Day of Giving – positively impacting communities

At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.

We are an equal‑opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential duties, and to receive other benefits and privileges of employment. Please contact us to request accommodation.