Operations Associate II: Back-Office Transactions

Ascensus; Minnesota; On-site; USD 48,000 - 66,000; Full time

Job summary

Ascensus is seeking an Operations Associate II to support back-office transaction processing for savings plans, including enrollments, payroll, and distributions. The role emphasizes timely, accurate processing to meet daily, weekly, and monthly SLAs while collaborating with clients and internal teams.

This position requires strong communication, problem solving, and proficiency with MS Office. It offers exposure to ERISA-related operations and a chance to contribute to process improvements

Qualifications

• Communication is with peers and supervisor on tasks and updates.
• Strong problem solving to resolve operational issues.
• Attention to detail in processing transactions and reconciliations.
• Ability to manage time effectively to meet SLAs.
• Proactive, with a willingness to take on additional responsibilities.

Responsibilities

• Support back-office processing for enrollment, payroll, and distributions.
• Communicate with clients, brokers, trustees, and partners with proper documentation.
• Ensure timely and accurate processing and loading of census information.
• Reconcile accounts and resolve discrepancies in distributions and tax records.
• Assist with audits and productivity reporting as required.
• Contribute to process improvements and adherence to SLA goals.

Skills

Communication Skills

Problem Solving

Detail Oriented

Time Management

Work Style

Initiative

Education

Bachelor's degree in Business Administration, Management, Finance or equivalent work experience

Tools

MS Office (Excel, PowerPoint, Word, Visio)

Job description

Ascensus is seeking an Operations Associate II to support back-office transaction processing for savings plans, including enrollments, payroll, and distributions. The role emphasizes timely, accurate processing to meet daily, weekly, and monthly SLAs while collaborating with clients and internal teams.

This position requires strong communication, problem solving, and proficiency with MS Office. It offers exposure to ERISA-related operations and a chance to contribute to process improvements