Operations Associate - Eastridge Shop Ctr

JCPenney; San Jose (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking retail company as an Operations Associate, where you will play a vital role in creating an outstanding customer experience. This part-time position involves early morning shifts, allowing you to work with a dynamic team to prepare the store for a successful day. Your responsibilities will include assisting customers, managing inventory, and maintaining a clean and organized stockroom. With competitive benefits and a commitment to community engagement, this role offers a unique opportunity to grow within a well-established retail environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) with Company Match

Associate Discounts

Qualifications

• 1-2 years of retail experience preferred.
• Strong customer service skills and attention to detail.

Responsibilities

• Assist customers with questions and requests, providing friendly service.
• Ensure merchandise is stocked and available for the sales floor.
• Maintain a clean and organized stockroom.

Skills

Customer Service

Inventory Management

Team Collaboration

Attention to Detail

Education

High School Diploma

Retail Experience

Job description

Operations Associate - Eastridge Shop Ctr

Join to apply for the Operations Associate - Eastridge Shop Ctr role at JCPenney.

Job Overview

The Operations Associate is responsible for creating an outstanding customer experience by performing various operational functions within the store. This is an early morning position, working with a team to prepare the store before opening.

Primary Responsibilities

1. Customer Service: Assist customers with questions and requests, providing friendly and efficient service.
2. Pricing and Signage: Update ticket prices and signage quickly and accurately across the store.
3. Replenishment and Restocking: Ensure merchandise is stocked and available, assisting in pulling and preparing inventory for the sales floor.
4. Receiving Merchandise: Work with team members to unload trucks and organize the backroom.
5. Backroom Standards: Maintain a safe, clean, and organized stockroom.
6. Omnichannel Support: Contribute to initiatives like Buy Online Pickup in Store, Ship from Store, and online order returns and shipping.
7. Merchandise Strategy: Execute merchandising plans to enhance the customer shopping experience.
8. Learning and Development: Continuously learn about products, processes, and safety procedures.

Core Competencies & Achievements

• Results: Make decisions that drive sales, profit, and customer satisfaction.
• Ownership: Deliver excellent customer service and take accountability.
• Intensity: Proactively improve the customer experience with energy and urgency.
• Experience: 1-2 years in retail preferred.

Benefits

Competitive benefits include medical/dental/vision insurance, paid vacation and holidays, 401(k) with company match, and associate discounts. Eligibility details are available at yourjcpbenefits.com.

About JCPenney

JCPenney is a diverse retail destination serving American families with a broad range of products and services. Celebrating over 120 years, JCPenney operates more than 650 stores and an online platform, committed to community and customer engagement.

Additional Details

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: Management and Manufacturing
• Industry: Retail